Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Satish Kumar Chelli

Hyderabad

Summary

Dynamic Healthcare Customer Service Representative with expertise in medical record updating and authorization processing at Sutherland. Proven ability to enhance client satisfaction through effective communication and meticulous data entry. Adept at navigating complex software applications, ensuring seamless provider enrollment and compliance with client standards. Committed to delivering exceptional service in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Healthcare Customer Service Representative

sutherland
Hyderabad
2023.02 - Current

Associate

International Voice process

Provider Enrollment and Credentialing

  • Enrolled U.S. healthcare provider in to Medicare and Medicaid contracts, ensuring credentialing and collecting provider and contract signer details.
  • coordinated E-signature submissions and managed applications for pricing checks before updating the database.
  • completed the final stages of enrollment, including sending E-welcome letters to providers.
  • ensured accurate provider data updates, improving patient access to healthcare provider details online.

Internship Trainer

Taj Banjara
Hyderabad
2022.08 - 2022.12
  • Worked in Front Office.
  • Explored various Departments.

Education

Bachelor's of Hotel Management - CGPA - 7.6%

Regency College
Hyderabad
2022-01

Board of Intermediate [MEC] - 66%

Tapasya Junior College
Hyderabad
2019-01

Board of Secondary Education - CGPA- 8.2

Rajadhani High School
Hyderabad
2017-01

Skills

  • Customer service
  • Good Communication Skills
  • Data entry
  • Medical record updating
  • Authorization processing
  • Time management

Accomplishments

  • Star Performer
  • Special Recognition in Production

Languages

  • English, Hindi, Telugu

Timeline

Healthcare Customer Service Representative

sutherland
2023.02 - Current

Internship Trainer

Taj Banjara
2022.08 - 2022.12

Bachelor's of Hotel Management - CGPA - 7.6%

Regency College

Board of Intermediate [MEC] - 66%

Tapasya Junior College

Board of Secondary Education - CGPA- 8.2

Rajadhani High School
Satish Kumar Chelli