Overview
Work History
Education
Skills
Websites
Competencies
Technical Profile
Softwares
Accomplishments
Languages
Exposure To Audit
Tools Used
Timeline
Generic

SATISH KUMAR KARNEEDI

Pithapuram

Overview

9
9
years of professional experience

Work History

Technical Support Engineer-Level 2

Dover India Pvt Ltd (Systech International)
03.2023 - Current
  • Systech International (A Dover company), Bangalore.
  • Served as a primary point of contact for support relating to owned solutions and products. (Serialization Products L1 to L4)
  • Providing production support for issues with the SaaS (UniTrace) environment.
  • Reviewed logs and XML files to understand the errors and provide troubleshooting steps.
  • Working with SQL server for backups and database modifications to address some critical issues with the customer approval.
  • Suggested software and hardware modifications to reduce lag time and improve overall speed.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Performed root cause analysis of reported issues to enact corrections.
  • Provided guidance on installing and integrating new hardware components and software to remote clients.Diagnosed and troubleshot hardware, software and network issues.

Executive

Sanofi Health Care India Pvt Ltd
09.2019 - 02.2023
  • System Owner for review and execution of documents.
  • Key user for system, OS, and application upgrades.
  • Configuration of Formats and Layouts for Case & Pallet Labels in the Global Tracking System.
  • Configuration of production lines in the Global Tracking System.
  • Camera teachings, camera setup, and printer setup.
  • Application troubleshooting, recipe creations, & batch allocations to the production lines.
  • Warehouse Tracking System (WTS) line setup.
  • Execution of UAT (User Acceptance Test) documents.
  • Raising incidents for any error in the application.
  • Handling of F2D2 (Level 2) & F3 (Level 3) servers.
  • Interacting and conducting meetings with the vendors to escalate and fix the issues that arise.

Assistant Officer

Pfizer Health Care India Pvt Ltd
03.2015 - 08.2019
  • Configuration of serialization profiles, range definitions, and ranges. (SAP ATTP)
  • Verification batch data and notification to L4 (Tracelink)
  • Installation, Implementation, and support for Serialization and Track &Trace Projects.
  • Validating packaging serialization equipment (SAT, IQ, OQ, PQ).
  • Business process knowledge- pharmaceutical products packaging, aggregation, barcode printing, and verification.
  • Worked with IT infrastructure for management of global serialization process.
  • Have good knowledge of GS1 standards and EPCIS reports for the healthcare industry.
  • Operated and performed minor maintenance on special equipment.

Education

Electrical & Electronic’s engineering, Diploma

MRK Polytechnic, Veeravasaram, SBTET, Andhra Pradesh
Veeravasaram, Andhra Pradesh
01.2014

S.S.C

Bharath High School, Pithapuram, Board Of Secondary Education
Pithapuram, Andhra Pradesh
01.2011

Skills

  • Work with confidence
  • Time management
  • Dedicated towards work
  • Curiosity to learn new things
  • Excellent ability to plan, organize and follow through
  • Adaptable to any Environment
  • Good interpersonal and analytical skills
  • Self-motivated with an ability to work independently as well as with the team
  • Knowledge and Hands on experience on SAP and AMPS
  • Subject Matter expert on Antares Tracking System (ATS) and Optel Vision System (Serialization)
  • Knowledge on MS Office

Competencies

  • Remote Diagnostics
  • Process improvement
  • Network Engineering
  • Support system management
  • Root cause analysis
  • Technical fault tracking
  • Customer service expert
  • Software diagnosis

Technical Profile

  • Track & Trace
  • Serialization
  • GS1 Standards
  • Tracelink
  • Unitrace (SaaS)
  • Salesforce CRM
  • NetSuite
  • Service Now
  • JIRA
  • Microsoft Office
  • Microsoft Access
  • Notepad++
  • Network Configuration

Softwares

  • TraceLink
  • Optel Vision
  • Jekson Vision
  • Antares Vision
  • Cognex Vision (Insight Explorer)
  • UniTrace
  • Systech Vision

Accomplishments

  • Project Lead for the project named Implementation of Maximum Retail Price printing on Toujeo Cartridge Label under the Catapult Plus Program in Q2 2022.
  • Profile published as a PROFILE OF THE QUARTER in SANOFI Infocus Newsletter.
  • Received a recognition certificate from Pfizer Global in 2018 Q3 Quarterly awards for Implementation of Pfizer Track and Trace System (Open Site Master) in Packaging Lines 1,2,3,5 and 6.
  • Received a recognition certificate from Pfizer Global in 2018 Q3 Quarterly awards for Packaging Lines (1,2,3,5 and 6) to make it align with the Pfizer Track and Trace System (OSM-Open Site Master).
  • Received a recognition certificate from Pfizer Global in 2017 Q4 Quarterly awards for Continuous improvement of OEE in a shift on Packing line 5 for 10mL plastic vial product.
  • Received a recognition certificate from Pfizer Global in 2017 Q4 Quarterly awards for 29 New alarms identified and qualified for three packing lines (Packing Line-06,05 and 03).
  • Trained EMERGENCY RESPONSE TEAM Member (ERT Member).

Languages

  • English
  • Telugu
  • Hindi

Exposure To Audit

  • USFDA Audit
  • EU Audit: Global Quality Audits
  • Safety Audits

Tools Used

  • Codesoft for template creation of Case and Pallet Labels for Track and Trace.
  • Phenix for QMS Activities.
  • GEODE+ for Online documentation
  • ATHENA for SAP transactions
  • AMPS for electronic batch execution
  • PLS and iLearn for online Trainings

Timeline

Technical Support Engineer-Level 2

Dover India Pvt Ltd (Systech International)
03.2023 - Current

Executive

Sanofi Health Care India Pvt Ltd
09.2019 - 02.2023

Assistant Officer

Pfizer Health Care India Pvt Ltd
03.2015 - 08.2019

Electrical & Electronic’s engineering, Diploma

MRK Polytechnic, Veeravasaram, SBTET, Andhra Pradesh

S.S.C

Bharath High School, Pithapuram, Board Of Secondary Education

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SATISH KUMAR KARNEEDI