Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaipreet Kaur

Coordinator
New Delhi

Summary

Accomplished operations management professional bringing over fifteen years of experience and advanced abilities in team building and workflow improvements. Innovative and analytical with excellent project management skills.

  • Organized [Job Title] offering administrative, service and leadership experience. Familiar with best practices implementation. Expert in schedule management, project support and customer relations.

Overview

46
46
years of professional experience
3
3
years of post-secondary education

Work History

Coordinator, Public Relations and Marketing

TORNA HOLIDAYS, LLP
New Delhi
04.2011 - Current

Managed and Operated overseas educational group tours of more than 50 students each total group revenue generated 65 lakhs in 2021 and over 80 lakhs in 2022 pre covid, organized by TORNA HOLIDAYS, LLP to NASA, USA and also across India

Carried out liaison with various vendors and purveyors of services, hoteliers, local guides, restaurants, booking of flights and other ground arrangements.

Executed operational plans of wedding & events of TORNA HOLIDAYS, LLP and their sister concern TRIPS N EVENTS at various locations in India: Goa, Udaipur, Agra, Jaipur, Panchkula.

Sales Executive

Sychorian Matrimonial Services
New Delhi
06.2004 - Current
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Presented products to clients using dynamic presentations and practical use-case scenarios.
  • Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Customer Service Telemarketer

TVS MARKETING
NEW DELHI
04.2005 - 08.2022

.Completed daily cold calling and outreach to build sales pipeline.

  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Called prospective customers in designated market area to qualify leads.
  • Troubleshot problems for callers and helped independently resolve common issues.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Escalated concerns or advanced problem calls to management staff.
  • Recorded and updated customer information in online systems.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Informed current and prospective customers of promotions and new or upgraded products.
  • Asked pertinent questions to understand customer requirements.
  • Completed daily and weekly sales reporting using assigned tools.

Education

Bachelor of Arts -

Guru Nanak Dev University
Jalandhar, Punjab
04.1982 - 03.1985

Skills

Document management

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Timeline

Coordinator, Public Relations and Marketing

TORNA HOLIDAYS, LLP
04.2011 - Current

Customer Service Telemarketer

TVS MARKETING
04.2005 - 08.2022

Sales Executive

Sychorian Matrimonial Services
06.2004 - Current

Bachelor of Arts -

Guru Nanak Dev University
04.1982 - 03.1985
Jaipreet KaurCoordinator