Sattar Mohammed Amjad
DEPUTY MANAGER - AIR FREIGHT
Chennai
Summary
Dynamic quality assurance professional seeking an engaging role within a forward-thinking company that fosters growth and innovation. Expertise in quality assurance will enhance operational efficiency and effectiveness, particularly in challenging environments. Passionate about emerging technology trends and applying them to drive continuous improvement. Committed to delivering exceptional results while contributing to team success and organizational objectives.
Overview
2
2
Languages
23
23
years of professional experience
Work History
Customer Service Executive
THE PROFESSIONAL COURIERS
- Developed Customer satisfaction by innovative communication skill.
- Handling North Indian Customers primarily & co-relating with other executives handling south Indian customers as well.
- Placed in Regional Head Office.
PRODUCT PROMOTER
SCHEINDER ELECTRIC INDIA PVT.LTD.
- Responsible for promoting sales, have sold phenomenal quantity to effective customers & supported the company by developing good contacts with customers.
- Implemented team work with good interpersonal skills.
- (On Part-Time Job basis during College)
Deputy Manager –Air Exports
Geodis India Pvt Ltd
01.2026 - Current
- Having customer relationship management with all major key accounts like VOLVO ,BRAKES INDIA , SUNDARAM CLAYTON ,FOXCONN , TATA – PEGATRON , EASTMAN and all Sales customers and taking care on their smooth operation by completing AWB execution milestones and invoice completion.
- Conducting daily meetings along with customer service to resolve their queries and upgrade our services.
- Reporting to the Regional Manager –Air Freight head (Imports and Exports),Chennai
- Geodis India Pvt Ltd is a France based Multinational Company having their own offices throughout the world. They stand well placed in the market with a strong hold on Far East business tonnage and moderate business tonnage in Europe.
- Current Job Profile: Deputy Manager –Air Exports
Deputy Manager –Air Imports
Geodis India Pvt Ltd
10.2021 - Current
- Interacting with all major airlines on daily basis for delivery orders and handling operational issues like damages ,claims and regularizing in coordination with airport operations.
- Having customer relationship management with all major key accounts like LENOVO, SALCOMP, SANMINA, FLSMIDTH,GET&D INDIA LTD,TURBO ENERGY and Sales customers and taking care on their smooth operation by completing cargo arrival notice and freight invoices on time.
- For business opportunities and smooth operations visit Clients, Airlines and maintain good relationship along with the product update.
- Maintaining records of all delivery order payments along with special carriers whom deposit facility is maintained.
- Conducting daily meetings along with customer service to resolve their queries and upgrade our services.
- Working on Nextgen software and completing and taking care of all operation related issues, invoicing ,ica receipt from counterpart and completion of POD
- Reporting to the Regional Manager –Air Freight head (Imports and Exports),Chennai
- Geodis India Pvt Ltd is a France based Multinational Company having their own offices throughout the world. They stand well placed in the market with a strong hold on Far East business tonnage and moderate business tonnage in Europe.
- Current Job Profile: Deputy Manager –Air Imports
Assistant Manager –Air Imports
Agility Logistics Pvt Ltd
05.2015 - 09.2021
- Interacting with all major airlines on daily basis for delivery orders and operational issues
- Having customer relationship management with all major key accounts like SAMSUNG ,EMERSON ,L&T,COMSTAR AUTOMOTVE,ANIXTER INDIA ,FLOWSERVE INDIA CONTROLS PVT LTD ,CONTROL COMPONENTS ,SANMAR GROUP OF COMPANIES and Sales customers and taking care on their smooth operation by completing cargo arrival notice and freight invoices on time.
- Frequently visit Clients, Airlines and maintain good relationship along with the product update.
- Taking part in daily internal meetings within air-department to extend and upgrade our services.
- Opening each Job files and completing and taking care of all operation related issues ,invoicing ,ica receipt from counterpart and completion of POD
- Preparing monthly tonnage report on air imports and sending to Corporate Office
- Reporting to the Assistant General Manager –Air Freight (Imports and Exports),Chennai
- Agility Logistics Pvt Ltd is a Kuwait based Multinational Company having their own offices and business partners throughout the world. They stand well placed in the market with a strong hold on Asia pacific and Middle East business tonnage and moderate business in the US and Europe. Currently company sold out its logistics division to DSV logistics Pvt ltd and transition set in process after 3rd quarter of 2021.
- Current Job Profile: Assistant Manager –Air Imports
Customer Service Executive –Air Exports
Agility Logistics Pvt Ltd
12.2010 - 04.2015
- Interacting with all major airlines on daily basis for bookings and rates
- Having customer relationship management with key accounts like NOKIA ,NSN SOLUTIONS , KRAZY KAT ,MALLADI DRUGS AND PHARMACEUTICALS and Sales customers and quoting the best rates & independently handling with all customers, shippers, buyers & buying houses and on-boarding the shipments with the satisfaction of client.
- Frequently visit Clients, Airlines and maintain good relationship along with the product update.
- Taking part in daily internal meetings within air-department to extend and upgrade our services.
- Opening each Job files and handover with bookings ,rates to documentation team for preparing AWB’s and Invoicing and subsequently upon shipment clearance ,closing the job files and handing over to accounts with Profit & Loss details of each job file
- Preparing monthly tonnage report on air exports and sending to Corporate Office
- Reporting to the Regional Manager –Air Freight (Imports and Exports),Chennai
- Job Profile: Customer Service Executive –Air Exports
Customer Service Executive –Air Exports
DB Schenker India Pvt Ltd
05.2010 - 11.2010
- Interacting with all major airlines on daily basis for bookings and rates
- Having customer relationship management with key accounts like NOKIA ,FORD,EAGLE PRESS ,LARSEN AND TOUBRO and quoting the best rates & independently handling with all customers, shippers, buyers & buying houses and on-boarding the shipments with the satisfaction of client.
- Frequently visit Clients, Airlines and maintain good relationship along with the product update.
- Taking part in weekly internal meetings within air-department to extend and upgrade our services.
- Opening each Job files and handover with bookings ,rates to documentation team for preparing AWB’s and Invoicing and subsequently upon shipment clearance ,closing the job files and handing over to accounts with Profit & Loss details of each job file
- Preparing monthly tonnage report on air exports and sending to Corporate Office
- Reporting to the Regional Manager –Air Freight (Imports and Exports),Chennai
- DB Schenker India Pvt Ltd is a german based Multinational company having their own offices and business partners throughout the world.They stand No.2 in Air Logistics with a monthly tonnage of more than 1500 tonnes per month both on Air Exports and Imports
- Job Profile: Customer Service Executive –Air Exports
Documentation & Operations
Scanwell Logistics India P. Ltd
05.2007 - 04.2010
- Preparation of Export Invoice & packing list occasionally on shipper’s behalf. Tracking Shipments on daily basis with Airlines & update the shippers & counterparts.
- Raising debit notes and sending pre –alerts immediately after shipment.
- Mailing documents for custom clearance.
- Having best Rapport with all major airlines and hence obtain best rate in the Industry which are competitive.
- Having customer relationship management quoting the best rates & independently handling with all customers, shippers, buyers & buying houses and on-boarding the shipments with the satisfaction of client.
- Frequently visit Clients, Airlines and maintain good relationship along with the product update.
- Taking part in weekly internal meetings within air-department to extend and upgrade our services.
- As part of my duties would speak to customers and cultivate telesales activities.
- Independently issuing delivery orders to all imports for air import shipments after shipment arrival.
- Scanwell Logistics is an Hong Kong based Multinational company having own offices at prime countries like USA,China ,Europe and all over Asia. Scanwell has carved a niche for itself in shipping line & airline with a monthly turnover of at least 50 tones at Chennai branch alone.
- Responsibility as Customer Service Executive & Admin-In charge:
- Joined as customs clearance executive and gained thorough experience of air-import customs clearance.
- Subsequently promoted to customer service management department
- Gained sufficient experience in freight forwarding .At the MNC culture gained lot of motto; I joined scanwell logistics and have sure footedness in exploring the market.
- I have lots of activity and aim even to explore shipping line documentations if given an opportunity & interested in business development either.
- Reporting to the Station Manager –Air Freight (Imports and Exports),Chennai
Customer Service Executive
EPPCO (Emirates Petroleum and Products Co Ltd., Dubai UAE)
09.2003 - 01.2005
- Handling customers on day -to –day shift basis thereby providing improvised customer service.
- Merchandising with suppliers updating stock analysis including FMCG, PETROL PRODUCTS, receiving petrol deliveries for the petrol station as per the company standards.
- Reporting to the Petrol Station Manager.
- EPPCO is a Dubai based government petroleum company with a vast coverage of 250 stations in UAE.
- Joined as Customer Service Executive:
Education
Bachelor - Physics
Madras University
Chennai01-2002
Skills
Customer relationship management
Air freight operations
Export documentation
Import documentation
Interests
Hobbies: Cricket, Reading Books
Timeline
Deputy Manager –Air Exports
Geodis India Pvt Ltd
01.2026 - Current
Deputy Manager –Air Imports
Geodis India Pvt Ltd
10.2021 - Current
Assistant Manager –Air Imports
Agility Logistics Pvt Ltd
05.2015 - 09.2021
Customer Service Executive –Air Exports
Agility Logistics Pvt Ltd
12.2010 - 04.2015
Customer Service Executive –Air Exports
DB Schenker India Pvt Ltd
05.2010 - 11.2010
Documentation & Operations
Scanwell Logistics India P. Ltd
05.2007 - 04.2010
Customer Service Executive
EPPCO (Emirates Petroleum and Products Co Ltd., Dubai UAE)
09.2003 - 01.2005
PRODUCT PROMOTER
SCHEINDER ELECTRIC INDIA PVT.LTD.
Customer Service Executive
THE PROFESSIONAL COURIERS
Bachelor - Physics
Madras University
Disclaimer
DATE: SIGNATURE (S.MOHAMMED AMJAD)
Personal Details
- Father Name: (LATE) M.A.SATTAR
- RETD JUNIOR OFFICE MANAGER –MMTC LTD , CHENNAI-600001
- Marital Status: Married
- Date Of Birth: 17.04.1980
- PASSPORT Details: F1048254.
Cricket ,Reading books
Love to play and watch cricket .Interested in reading books .