Satveer Kaur Vig
Gurgaon
Summary
Well-organized and detail-oriented Compliance Officer with key experience in environments. Knowledgeable about overseeing agreements, enforcing policies and optimizing procedures for dynamic requirements. Focused on maintaining consistence, quality, and compliance in all areas.
Overview
5
5
years of professional experience
Work History
Compliance Officer
Hire right pvt ltd
03.2024 - Current
- Assisted customers with dispute resolution, providing explanations of the process, account information and answers to inquiries.
- Reviewed incoming documents for completeness, accuracy, and compliance with established standards.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Collaborated with fellow team members to manage large volume of claims.
- Performed research on customers using public records and online databases.
Process Developer
Genpact
Gurgaon
05.2023 - 02.2024
- Reviewed and processed loan applications to ensure completeness and accuracy.
- Received and submitted payments and applied amounts to customer balances.
- Monitored daily work flow of the collection staff, providing feedback and coaching as needed.
- Met demands of busy collections group by performing high volume of daily calls.
Operation Analyst
First advantage
Banglore
01.2023 - 11.2023
- Assisted in the development of new verification methods and processes.
- Collaborated with other departments to ensure timely resolution of issues related to verification activities.
- Performed verification of customer accounts and ensured data accuracy.
- Assisted individuals in filling out applications or questionnaires.
Customer Service Executive
Concentrix
Banglore
01.2020 - 10.2021
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
- Responded quickly to emergency situations involving telecommunications systems malfunctions or outages.
- Implemented network security measures to protect data
Education
Bachelor of Commerce - B.com
Shivaji High School
Gadchroli 09-2021
Skills
- Auditing processes
- Corporate governance
- Investigations skills
- Industry awareness
Timeline
Compliance Officer
Hire right pvt ltd
03.2024 - Current
Process Developer
Genpact
05.2023 - 02.2024
Operation Analyst
First advantage
01.2023 - 11.2023
Customer Service Executive
Concentrix
01.2020 - 10.2021
Bachelor of Commerce - B.com
Shivaji High School