Satvik Chandel
Bangalore
Summary
Action-oriented Account Executive with excellent customer oversight, issue resolution and relationship-building skills. Highly productive at maximizing repeat business opportunities.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Senior Sales Manager
IDfy
06.2023 - Current
- I closed the FY with a revenue contribution of 1.2 Crores .
- For the next FY I already have a pipeline of 2 Crores.
- I worked as a Hunter and was able to bring enterprise logos like Rapido, Zepto, Jubilant Food Works, Magenta,BluDart,Mahindra Logistics onboard with IDfy and many more.
- Was part of the Logisitcs and Last Mile Delivery Verticat at IDfy and worked as an indiviual contributor.
- Negotiated profitable contracts with major clients, securing their loyalty while maximizing company revenue.
- Connected with prospects through cold calling and emails and it was mostly outbound.
Account Executive
CM.com
02.2021 - Current
- I have over achieved my target by 150%. Target for 2022=500k Euros and revenue achieved=750k Euros
- Managed a pipeline of 2 million with approximate conversion rate of 40% from both inbound and outbound effort.
- Was part of the 0 to 1 journey with CM for the India, Middle East and Sri Lanka region.
- Worked with the top C level executives from Retail, E-Commerce, Travel and Leisure like CTO, Co-Founder, CMO to build long lasting business relationship.
- Attended Marquee events in India like ET, Martech, Fin-Tech India, Customer Fest and Gitex in Dubai to help build CM Brand in India and Middle East.
- Worked closely with the Inside Sales Team for the Inbound and Outbound effort.
- I have helped acquire 100+ customers for the hub from both CPAAS and SAAS verticals.
- I have expertise in using Salesforce, Lusha,Outreach, LinkedIn Sales Navigator and Microsoft Office 365.
- Served on executive team to design all cooperate planing , GTM strategy and budget for the Middle East and India Region.
Carrier Sales Manager
Infinite Convergence Solutions
03.2019 - 02.2021
- I have helped acquire 50+ customers for the hub from the SAAS vertical.
- From a monthly revenue of 250k Euros a month, I was able to increase the numbers of the company to 900k Euros with the bilateral deals.
- Also contributed as an BDM for new regions like Europe and USA and helped them with lead generation.
- Generated more than 18 opportunities per region for the organization.
- Increased the margin from 15%to30% for the organization.
- Identified opportunities for growth within Asia territory and collaborated with sales teams to reach sales goal.
- Search for new potential customers for CPAAS in order to expand the business globally and achieve my target.
Carrier Sales Specialist
Plivo
01.2017 - 03.2019
- Improved the margin for the company from 30% to 43%.
- Working on increasing the revenue for high ticket customers .
- Handled the procurement for the organization as well.
- Real-time monitoring of carrier connectivity and update relevant stakeholders internally for action.
- Negotiating prices for SMS and Voice with the aggregators and operators.
- Handled the bilateral relationship for the company.
- Maintained energy and enthusiasm in fast-paced environment.
Product Engineer
Plivo
08.2013 - 08.2015
- Directed, mentored and monitored support engineers and personnel for improved deployment and operations.
- Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
- Point of contact from Product for Sales, Engineering and Product Management teams to discuss customer issues, customer feedback, bugs reported and also new feature requests.
- Using customer provided information to improve product features and customer experience.
Product Engineer
HP
08.2013 - 08.2015
- Chasing pending tickets and misroute tickets with various resolver groups. Supporting user end issues through Email.
- Backup SME support on weekend shifts.
- Live Monitoring of the escalation DL and Termination DL, as a
backup SME on weekend shifts.
Product Engineer
IBM
10.2012 - 06.2013
- Few of the operations supported are MS-Outlook,SAP,Arcot-VPN Client, Account ,Management and software installations.
- Rapidly identified and corrected system faults to minimize operational downtime of system.
- Executed troubleshooting and server support, including in-person and remote situations.
Education
Bachelors of Engineering - Telecommunication
SJCIT
Bangalore 09.2007 - 06.2011
Skills
GTM
undefinedCertification
Kennet Smit Sales Training
Timeline
Senior Sales Manager
IDfy
06.2023 - Current
Kennet Smit Sales Training
08-2022
Winning by Design
02-2022
Account Executive
CM.com
02.2021 - Current
Carrier Sales Manager
Infinite Convergence Solutions
03.2019 - 02.2021
Carrier Sales Specialist
Plivo
01.2017 - 03.2019
Product Engineer
Plivo
08.2013 - 08.2015
Product Engineer
HP
08.2013 - 08.2015
Product Engineer
IBM
10.2012 - 06.2013
Bachelors of Engineering - Telecommunication
SJCIT
09.2007 - 06.2011
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