SATVIK REDDY MALLU
Bangalore
Summary
Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward the achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor with a proven track record of developing high-performing teams and driving operational success.
Overview
14
14
years of professional experience
Work History
Sr Accounts Receivable Specialist
SABRE INDIA PVT LIMITED
Bangalore
09.2017 - Current
- Administer sales compensation plans with stakeholders to ensure accurate and timely performance calculations and payouts.
- Act as the key liaison between business teams and technical departments to ensure effective delivery of customer-driven solutions.
- Analyze client business needs and translate them into functional requirements and system enhancements.
- Act as a primary point of contact for the Sales team, resolving commission-related inquiries including access issues, disputes, credits, and payment discrepancies.
- Validate commission calculations, metrics, and rates; support internal and external audits.
- Collaborate with Finance and Sales Ops to extract results for incentive calculations and reporting.
- Create Governance Board presentation decks alongside senior managers.
- Conduct analysis to assess the impact of proposed incentive plan changes on both individuals and the business.
- Leverage market insights to design incentive structures that enhance client retention.
- Perform external benchmarking studies to assess compensation effectiveness and competitiveness.
- Advise leadership on plan adjustments using data-driven feasibility studies and market trends.
- Provide mentorship and guidance to junior analysts within the team.
- Analyze monthly and quarterly compensation plan performance versus budget and business goals.
- Track incentive plan outcomes and provide insights to support strategic improvements.
- Engage across Sales Business Groups to align compensation strategies with performance drivers.
- Support plan redesign cycles through insights, modeling, and strategic recommendations.
Analyst (F&A)
IBM India PVT. LTD
Bangalore
03.2015 - 06.2017
- Reviewed and processed journal entries, account reconciliations, and financial reports as per client SLAs.
- Ensured compliance with Key Performance Indicators (KPIs) and supported continuous improvement initiatives.
- Procured currency via forecasting and hedging to manage payment flows and reduce risk.
- Handled payment processing, client query resolution, and daily task allocations.
- Conducted weekly and monthly quality audits and published performance reports for team and management.
Associate- Services
BCD Travel India PVT. LTD
Bangalore
07.2011 - 08.2013
- Booked air travel, hotel, and car rental reservations with high accuracy and attention to detail.
- Managed travel arrangements with strict confidentiality, providing personalized and high-touch client services.
- Coordinated innovative and customized special services to meet client requests.
- Demonstrated strong independent decision-making skills in challenging situations.
- Worked effectively both autonomously and as part of a collaborative team.
Education
MBA - Banking & Finance
Alliance University
01.2015
Bachelor of Commerce - Computer Science
Kristu Jayanti College
06.2011
12th Std - Commerce
Seshadripuram Composite Pre University Collage
06.2008
10th Std -
Florence Public High School
06.2006
Skills
- Customer service oriented
- Strong analytical and critical thinking
- Curious mindset and initiative-taker
- Impeccable interpersonal and communication skills
- Ability to work under tight deadlines
- Strategic thinking
- Time management
- Relationship building
- Flexible team player
- Strong organization
- Collaboration
- Multitasking abilities
- Cultural awareness
- Good listening skills
Timeline
Sr Accounts Receivable Specialist
SABRE INDIA PVT LIMITED
09.2017 - Current
Analyst (F&A)
IBM India PVT. LTD
03.2015 - 06.2017
Associate- Services
BCD Travel India PVT. LTD
07.2011 - 08.2013
MBA - Banking & Finance
Alliance University
Bachelor of Commerce - Computer Science
Kristu Jayanti College
12th Std - Commerce
Seshadripuram Composite Pre University Collage
10th Std -
Florence Public High School
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