Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Software
Interests
Timeline
Personal Information
Projects
Personal Information
Projects
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Satish Chand

Satish Chand

Process Capabilities Manager
Delhi

Summary

Dynamic and results-oriented Automation Expert with a proven track record of delivering impactful solutions to Automate the Core, Drive Growth, and Future-Proof operations. Proficient in leveraging RPA, macro, and AI tools to optimize processes and enhance operational efficiency. Adept at identifying automation opportunities, designing robust frameworks, and implementing scalable solutions. Demonstrated leadership in managing cross-functional teams and steering end-to-end automation projects. Possesses strong problem-solving abilities, meticulous attention to detail, and effective communication skills.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience
9
9
Certificates
2
2
Languages

Work History

Process Capabilities Manager, Automation Expert

HP INDIA SALES PRIVATE LIMITED
GurGaon
03.2023 - Current
  • In the role of Process Capabilities Manager specializing in Automation Task & Process at HP India Sales Pvt. Ltd, orchestrated transformative initiatives that significantly impacted operational efficiency and innovation.


  • • Automation Strategy Development:
    • Spearheaded the development and execution of a comprehensive automation strategy, aligning with organizational objectives. Identified and implemented process improvements, resulting in a 20% increase in overall operational efficiency.
    • Task Automation:
    • Designed, implemented, and managed automation solutions, reducing manual intervention by 30%, enhancing accuracy, and accelerating task completion by 25%.
    • Process Optimization:
    • Led cross-functional teams in analyzing existing processes, identifying bottlenecks, and implementing solutions that improved efficiency. Streamlined workflows, resulting in a 15% reduction in processing time.
    • Technology Integration:
    • Collaborated with IT teams to integrate cutting-edge technologies into daily operations. Successfully implemented robotic process automation (RPA), machine learning, and automation tools, boosting productivity by 18%.
    • Performance Metrics:
    • Developed and monitored key performance indicators (KPIs), achieving a 25% improvement in task completion rates. Regularly reported progress and achievements to senior management.
    • Training and Development:
    • Provided hands-on guidance and training to teams involved in automation tasks, facilitating a smooth transition and adoption of new technologies. Cultivated a culture of continuous learning, resulting in a 30% increase in team proficiency.
    • Cross-Functional Collaboration:
    • Collaborated with stakeholders across departments, understanding business requirements and tailoring automation solutions. Ensured seamless integration with existing systems, fostering a cohesive work environment.
    • Risk Mitigation:
    • Proactively identified and addressed potential risks associated with automation initiatives. Implemented robust control mechanisms, ensuring data security and compliance with industry regulations, resulting in zero data breaches.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members
  • Participated in available trainings to improve software knowledge
  • Trained developers and quality assurance team members in automation programs and processes

Process Capabilities Manager, Automation Specialist

HP INDIA SALES PRIVATE LIMITED
Gurgaon
01.2021 - 02.2023
  • Maintained, debugged and optimized automation programs
  • Performed gap analysis procedures and detailed data reviews to optimize implementation
  • Coordinated maintenance activities with operations teams to minimize disruption to production schedules while ensuring equipment reliability
  • Developed strong relationships with suppliers to ensure timely delivery of raw materials and components at competitive prices
  • Managed project timelines and budgets during the implementation of new automation technologies, ensuring timely completion within budget constraints
  • Developed custom scripts to automate repetitive tasks, freeing up valuable time for employees to focus on more important projects

Automation Project Manager

HP INDIA SALES PRIVATE LIMITED
Gurgaon
08.2019 - 12.2020
  • Achieved project deadlines by coordinating with contractors to manage performance
  • Planned, designed, and scheduled phases for large projects
  • Managed projects from procurement to commission
  • Met project deadlines without sacrificing build quality or workplace safety
  • Identified plans and resources required to meet project goals and objectives
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance
  • Developed and initiated projects, managed costs, and monitored performance
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle

Automation Developer

HP INDIA SALES PRIVATE LIMITED
Gurgaon
04.2016 - 07.2019
  • • Coordinated and managed automation projects, ensuring accountability for schedule, budget, project performance, and quality reporting.
    • Communicated and coordinated with multiple Functions (Partner Exp / Customer Exp / Sales Exp.) or SME on technical-related project requirements.
    • Certifications and Achievements:
    • HP Bot-a-Thon Certified - Developed BOT for business and officially mentored/trained new learners.
    • NIIT Certified VB.net and SQL developer. Delivered 15 DB projects at HP Sales India Pvt. Ltd. On time and 20% under budget.
    • Freed up 1500 Hrs/Monthly at HP through Automation. Automated processes as per business requirements, innovating BOT Automation using UiPath Studiox. Automation in SAP by VBA & Automation in Web Sites filling and extracting data by I-Macros Scripts.
    • Developed application to maintain project records using Visual Basic Platform and SQL database.
    Excel Expert | HP Sales India Pvt. Ltd
    • Success in maintaining and organizing data, including dictionaries, metadata repositories, and cross-reference indexes across a broad range of industries.
    • Skilled in VLOOKUP formula development, Pivot Table generation, and Pivot reporting.
    • Demonstrated ability to use critical and strategic thinking to resolve discrepancies, fill gaps, and sustain quality control benchmarks.
    • Proven background translating cell formulas in Excel into VBA code and using Excel-based VBA to design, analyze, and deploy programs for finance industry.
    • Assisted with automation of finance department’s manual processes by writing VBA code and using macros and formulas to speed processes and maximize accuracy.
    • Prepared visible columns and formulas; imported data from SAP and exported data for metrics.
    • Exported information from reports generated by accrual database to accrual upload in SAP.
    • Analyzing different user requirements and coming up with specifications for various database applications.
    • Developing database applications that are automated.
    • Planning and implementing capacity expansion to ensure that company’s databases are scalable.
    Skills and Expertise:
    • Data Management
    • Automation of Core Processes
    • Tool Development
    • Pivot Table Development and Management
    • Process Improvement
    • Quality Assurance
    • Reporting
    • Time Management
    Responsibilities:
    • Responsible for all project lifecycle phases, from specifications and coding through deployment, testing, debugging, documentation, and maintenance.
    • Created VBA programs to automatically update Excel workbooks, encompassing class and program modules and external data queries.
    • Extensively used Excel functions in development, focusing on read/write integration to databases.
    • Exceptional communication, analytical, and project management skills.

Account Manager Supervisor

Quantum HI-Tech Merchandising
Delhi
07.2014 - 03.2016
  • Inventory and Procurement Management:

    Spearheaded stock and purchase flow management for multiple branches, ensuring seamless operations and optimal inventory levels.
    Sales Team Performance Oversight:

    Managed daily and monthly performance of approximately 50 sales team members in each region. Monitored achievements, provided insights, and implemented strategies for continuous improvement.
    Excel Expertise Across Industries:
  • Excelled as proficient Excel Expert with diverse experience across various industries. Expert in maintaining and organizing data, including dictionaries, metadata repositories, and cross-reference indexes.
    Advanced Excel Functions:

    Leveraged advanced Excel functions to enhance data analysis, including development of VLOOKUP formulas, generation of Pivot Tables, and creation of insightful Pivot reports.
    Critical Thinking and Quality Control:

    Demonstrated expertise in critical thinking, resolving discrepancies, and maintaining stringent quality control standards to ensure data accuracy and reliability.
    VBA Programming and Process Automation:

    Showcased proven ability to translate cell formulas into VBA code, design Excel-based VBA programs, and automate manual processes within Finance industry.
    Data Management and Application Development:

    Extensive experience in data import/export, database application development, and capacity expansion planning, contributing to efficient data handling and system scalability.
    Communication and Project Management:

    Possess strong communication skills, enabling effective collaboration with diverse teams. Additionally, adept at analytical thinking and project management, ensuring successful execution of tasks and projects.
  • Worked effectively in fast-paced environments
  • Proven ability to develop and implement creative solutions to complex problems
  • Passionate about learning and committed to continual improvement
  • Worked well in a team setting, providing support and guidance
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Cultivated interpersonal skills by building positive relationships with others
  • Excellent communication skills, both verbal and written
  • Organized and detail-oriented with a strong work ethic

Senior MIS Executive

Vodafone Issar Pvt Ltd
Delhi
04.2007 - 07.2014
  • Proficient in compiling and generating spreadsheets to capture essential data for company's active contracts.
  • Skilled in creating pivot tables and modifying spreadsheets to meet analytical goals.
  • Experienced in managing and maintaining spreadsheets to ensure accurate and up-to-date data availability for managers and decision-makers.
  • Developed and implemented standard operating procedures to address data gaps and resolve associated issues, ensuring data integrity and efficiency in contract management processes.

    Notable Achievements:

    Implemented data capture enhancements, resulting in a 20% reduction in errors and improved contract accuracy.

    Streamlined analytical processes by creating dynamic pivot tables, reducing data analysis time by 30%.

    Developed and executed SOPs, minimizing data gaps and enhancing overall data integrity in contract management by 25%.

Education

MBA - Finance & IT

Swami Vivekanand Subharti University
Meerut,India

B.Com - Account & Business

Manav Bharti University
Solan, India

High School Diploma -

CBSE Board From Kendriya Vidyalaya
Delhi, India

GED -

CBSE Board From Kendriya Vidyalaya

Skills

Uipath StudioXundefined

Certification

SQL DBMS

Accomplishments

  • Collaborated with team of 8 in the development of MAF.
  • Achieved 4 BOT deployment in a month by completing Bot a thon Event with accuracy and efficiency.
  • Supervised team of 25 staff members.

Software

Sharepoint

PowerAPP

SAP

Microsoft Dynamics

Interests

I am passionate about fostering a culture of continuous learning and collaboration I thrive on the opportunity to share knowledge, mentor team members, and contribute to collective growth Committed to creating an environment where individuals can learn from each other, I believe in the power of education as a catalyst for professional and personal development

Timeline

Process Capabilities Manager, Automation Expert

HP INDIA SALES PRIVATE LIMITED
03.2023 - Current

Process Capabilities Manager, Automation Specialist

HP INDIA SALES PRIVATE LIMITED
01.2021 - 02.2023

Automation Project Manager

HP INDIA SALES PRIVATE LIMITED
08.2019 - 12.2020

Automation Developer

HP INDIA SALES PRIVATE LIMITED
04.2016 - 07.2019

Account Manager Supervisor

Quantum HI-Tech Merchandising
07.2014 - 03.2016

Senior MIS Executive

Vodafone Issar Pvt Ltd
04.2007 - 07.2014

MBA - Finance & IT

Swami Vivekanand Subharti University

B.Com - Account & Business

Manav Bharti University

High School Diploma -

CBSE Board From Kendriya Vidyalaya

GED -

CBSE Board From Kendriya Vidyalaya

Personal Information

Date of Birth: 06/24/87

Projects

MAF Partner Onboarding, Implemented an end-to-end partner BID process automation utilizing an unattended BOT. This automation has resulted in significant time savings, with 36,000 hours saved annually thanks to the BOT's efficiency and productivity. Sap Order Loading, Successfully automated the order loading process in SAP, resulting in substantial time savings of 60,000 hours annually. By leveraging automation, the manual effort and time required for order loading have been significantly reduced, leading to increased efficiency and productivity. Order Management Tool, I have developed an advanced Order Management Tool that streamlines and automates the end-to-end order processing workflow, offering real-time order creation, tracking, and inventory visibility. It seamlessly integrates with CRM, ERP, and shipping systems, ensuring smooth data synchronization. The tool's automated workflows reduce errors and enhance efficiency, while robust reporting and analytics provide valuable insights for data-driven decision-making. With a user-friendly interface, the tool improves operational efficiency, accuracy, and customer satisfaction, enabling businesses to effectively manage orders and meet delivery timelines. Overall, it is a powerful solution for streamlining order management processes and achieving operational excellence.

Personal Information

Date of Birth: 06/24/87

Projects

MAF Partner Onboarding, Implemented an end-to-end partner BID process automation utilizing an unattended BOT. This automation has resulted in significant time savings, with 36,000 hours saved annually thanks to the BOT's efficiency and productivity. Sap Order Loading, Successfully automated the order loading process in SAP, resulting in substantial time savings of 60,000 hours annually. By leveraging automation, the manual effort and time required for order loading have been significantly reduced, leading to increased efficiency and productivity. Order Management Tool, I have developed an advanced Order Management Tool that streamlines and automates the end-to-end order processing workflow, offering real-time order creation, tracking, and inventory visibility. It seamlessly integrates with CRM, ERP, and shipping systems, ensuring smooth data synchronization. The tool's automated workflows reduce errors and enhance efficiency, while robust reporting and analytics provide valuable insights for data-driven decision-making. With a user-friendly interface, the tool improves operational efficiency, accuracy, and customer satisfaction, enabling businesses to effectively manage orders and meet delivery timelines. Overall, it is a powerful solution for streamlining order management processes and achieving operational excellence.

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Satish ChandProcess Capabilities Manager