Satwant Singh Rathod
Admin Executive
Ambernath,Maharashtra
Summary
Dedicated and focused Admin Executive who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve company goals. Seeking a role of increased responsibility and authority.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Admin Manager
Vishal Cables Pvt.Ltd.
Ambernath, Maharashtra
12.2021 - Current
- Managing and coordinating organizational compliant and disciplinary proceedings.
- Manage general administration matters. Ensure that all activities performed by the company PROs are relevant / required and effectively monitored.
- Prepare company memos and announcement related to factory issues.
- Ensure all company licenses and insurance policies remain up to date and levels applicable to the Group are appropriate.
- Ensure all company legal and regulatory documents are held securely and appropriately protected.
- Monitor and control group administrative consumables materials and ensure maintenance at suitable levels.
- Monitor and control the Group communal areas at suitable levels such as pantry, toilets, offices and other facilities management areas.
- Ensure all company assets are used in appropriate manner and group information is held securely.
- Perform daily inspection of the facility to ensure HSE is maintained at the highest level.
- Ensure that all locations are maintained at no fire risk.
- Preparing the proposal file for getting the new orders.
Facility Executive
ISS Facility Services India Pvt. Ltd (Client Site - Atos India)
Navi Mumbai, Maharashtra
04.2019 - 11.2020
- Oversees building and grounds maintenance.
- Operates and maintains custodial functions.
- Ensures security and emergency preparedness procedures are implemented properly.
- Ensures that the facility is clean and maintained according to company policy and procedures.
- Oversees and supervises the quality of work for other employees to ensure that all tasks are performed correctly, efficiently, and effectively.
- Conducts and documents regular facilities inspections.
- Checks completed work by vendors and contractors.
- Recommends maintenance, mechanical, electrical, and facility design modifications.
- Communicates workplace safety precautions to employees.
- Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions.
- Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division.
- Coordination meetings with vendor for resolution of service issues
- Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift.
- Overall client satisfaction by achieving SLA targets
Assitant Operation Manager
Sparkle Facility Services Pvt. Ltd
Mumbai, Maharastra
04.2018 - 01.2019
- Provide support to the operations manager in the day to day running of the organization
- Develop work rules and guidelines for company employees
- Identify what is required for staff to carry out their duties
- Schedule projects and ensure assignments are carried out as planned
- Work hand-in-hand with top management staff concerning work/operational issues and other activities
- Draw up reports regarding operations in the company and pass them to top management whenever it is requested for
- May be responsible for preparing yearly budget for the company so that at the end of the year, performances(profits or losses) will be analyzed alongside the budget that was used
- Serve as a guide to fresh employees so as to make sure that they adhere to company rules and that the result of their various tasks meet company standard
- Carry out evaluation of company’s present operational goals and suggest ways of improving important areas
- Maintain and organize company’s facilities
- Educate operations team on company policies and excellent service standards.
- Giving Support to around 41 Sites
Helpdesk Executive
Sodexo Facilities Management Services Pvt. Ltd (Client Site - Godrej One)
Mumbai, Maharashtra
05.2015 - 04.2018
- Co – Ordinate with client & manager for running the site operation smoothly
- Respond to requests for technical assistance in person, via phone, chat or email
- Advise user on appropriate action
- Follow standard help desk procedures
- Log all help desk interactions
- Administer help desk software
- Follow up with customers and users to ensure complete resolution of issues
- Redirect problems to correct resource
- Identify and escalate situations requiring urgent attention
- Track and route problems and requests and document resolutions
- Resolve technical problems with Local Area Networks and Wide Area networks
- Prepare activity reports
- Stay current with system information, changes and updates
- Help update training manuals for new and revised software and hardware
- Inform management of recurring problems
- Maintain the attendance of team
- As per site requirement maintain the work environment
- Maintain the document
- Maintained and updated customer service database.
Admin Executive
Royal Palms India Pvt. Ltd
Goregaon, Maharashtra
08.2014 - 04.2015
- Greet visitors and point them in the right direction
- Organize and maintain files and databases in a confidential manner
- Manage communication including emails and phone calls
- Screen phone calls, redirect calls, and take messages
- Schedule appointments, meetings, and reservations as needed
- Receive deliveries; sort and distribute incoming mail
- Maintain and order office supplies
- Receive invoices and review for accuracy
- Coordinate staff travel arrangements including transportation and accomodations
Facility Executive
CBRE South Asia Pvt. Ltd. (Client Site Tata Consultancy Services)
Mumbai, Maharashtra
04.2013 - 07.2014
- Site Operations Management
- Monitoring of Housekeeping related activities
- Arrangement of all consumables and supplies for Client / VIP visits
- Interfacing with the pest control for carrying out the pest control activities at the facility.
- Monitoring the mail room activities
- Preparing the Daily/Weekly and Monthly reports
- Collecting all documents from the vendor for compliance audit
- Interacting with the Housekeeping vendor.
- Taking facility rounds and find out snags and raising GUTS tickets for the same
- Follow up and close the tickets logged.
- Effectively manage Facility team to ensure an on time deliverable system.
- Routinely Inspect all services to ensure performance measures are being maintained
- Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client
- Ownership of the Day to day administration, including reports generation of the stocks tracker.
- Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day
- Inspect the turn out and attendance of the staff and sign the shift register
- Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints
- Oversee the pantry equipment and operations during the shift and identify issues and take necessary actions
- Communicate to the FM all incidents issues and pending problems
- Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions
- Managing Micro Kitchen for stacking of Food & Beverage, cleanliness, vending machines, Stock Maintenance and all time availability of the same
- Monitoring the Food Vendors at site.
- Monthly Accruals to be submitted to the FM.
- Co-ordinate with Space planner for any moves.
- Soft services stores and stocks to be maintained
- Indent monthly requirements for Soft services as per the month's budget.
- Involve in Vendor staff Training & Development.
- Manage Concierge Vendor for timeliness and for any escalations
- Gym, Spa, Bunker room& Wellness room linen maintenance.
- Oversee Horticulture requirements at site
- Waste Management at site
Help Desk Executive
Cushman & Wakefield (Client Site Tata Consultancy Services)
Mumbai, Maharashtra
06.2011 - 03.2013
- Co – Ordinate with client & manager for running the site operation smoothly
- Respond to requests for technical assistance in person, via phone, chat or email
- Advise user on appropriate action
- Follow standard help desk procedures
- Log all help desk interactions
- Administer help desk software
- Follow up with customers and users to ensure complete resolution of issues
- Redirect problems to correct resource
- Identify and escalate situations requiring urgent attention
- Track and route problems and requests and document resolutions
- Resolve technical problems with Local Area Networks and Wide Area networks
- Prepare activity reports
- Stay current with system information, changes and updates
- Help update training manuals for new and revised software and hardware
- Inform management of recurring problems
- Maintain the attendance of team
- As per site requirement maintain the work environment
- Maintain the document
- Maintained and updated customer service database.
Accountant
NEW POPULAR CRANES SERVICES
Kalyan, Maharashtra
07.2010 - 05.2011
- Preparing Bills (Related to Cranes & Petrol Pumps)
- Handling Banking Transactions
- Maintaining Sales Book & Purchase Book
- Daily Reports Checking
Education
B. COM - Commerce
Mumbai University
Mumbai 03.2010 - 02.2011
H.S.C -
Mumbai Board
Ambernath 03.2007 - 03.2008
S.S.C -
Maharashtra Board
Ambernath 03.2005 - 03.2006
MS- CIT -
PC Point
Ambernath 04.2006 - 06.2006
MS-ACIT Tally 7.2 -
PC Point
Ambernath 07.2006 - 08.2006
Skills
Problem Solving Skills
undefinedTimeline
Assistant Admin Manager
Vishal Cables Pvt.Ltd.
12.2021 - Current
Facility Executive
ISS Facility Services India Pvt. Ltd (Client Site - Atos India)
04.2019 - 11.2020
Assitant Operation Manager
Sparkle Facility Services Pvt. Ltd
04.2018 - 01.2019
Helpdesk Executive
Sodexo Facilities Management Services Pvt. Ltd (Client Site - Godrej One)
05.2015 - 04.2018
Admin Executive
Royal Palms India Pvt. Ltd
08.2014 - 04.2015
Facility Executive
CBRE South Asia Pvt. Ltd. (Client Site Tata Consultancy Services)
04.2013 - 07.2014
Help Desk Executive
Cushman & Wakefield (Client Site Tata Consultancy Services)
06.2011 - 03.2013
Accountant
NEW POPULAR CRANES SERVICES
07.2010 - 05.2011
B. COM - Commerce
Mumbai University
03.2010 - 02.2011
H.S.C -
Mumbai Board
03.2007 - 03.2008
MS-ACIT Tally 7.2 -
PC Point
07.2006 - 08.2006
MS- CIT -
PC Point
04.2006 - 06.2006
S.S.C -
Maharashtra Board
03.2005 - 03.2006
Cooking & Singing
I am making a good tasty food, And also sing in karaoke music
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