Satya Prakash
New Delhi
Summary
Resourceful Associate Key Account Manager with strengths in client service and reorganizing business teams and culture. Sharp and hard-working team player. Proven success in cultivating, fostering and leveraging client relationships.
Overview
8
8
years of professional experience
Work History
Associate Key Account Manager
Zomato
Gurgoan
07.2022 - Current
- Managed major key accounts, including prominent brands such as Pizza Hut, Costa Coffee and Vaango ! contributing over 30 Cr+ in monthly revenue.
- Demonstrated understanding in identifying client needs, leveraging expertise to upsell additional products, and optimizing revenue streams strategically.
- Functioned as the primary point of contact for clients, addressing inquiriesnd fostering long-term loyalty.
- Functioned as the primary point of contact for clients, addressing inquiries and overseeing all company and account management matters.
- Implemented strategic sales and upselling solutions to achieve long-term goals.
- Conducted in-depth analysis and data tracking, providing valuable insights for forecasting, trend identification, and developing comprehensive client plans.
- Maintained strong understanding of competitors mission, offerings and presence in assigned territory.
Quality Analyst
Zomato
Gurgoan
08.2021 - 06.2022
- Developed and maintained quality metrics for tracking and measuring vendor team performance.
Senior Associate
Zomato
Gurgoan
10.2018 - 07.2021
- Assisted in fulfillment of Merchant queries placed in person,
- Maximized merchant satisfaction by resolving service issues
- Performed well at quality assurance evaluations by performance feedback to drive personal improvement.
Sales Associate
Allianz Worldwide Partners
Gurgoan
09.2016 - 10.2018
- Objective is to achieve assigned target of Road Side Assistance Policy to expired and new users.
Education
B.COM -
Delhi University SOL
Delhi10-2016
Skills
- Relationship Management
- Key Account Management
- Business strategies
- Market and Competition Analysis
- Advance Excel
- Project management
Timeline
Associate Key Account Manager
Zomato
07.2022 - Current
Quality Analyst
Zomato
08.2021 - 06.2022
Senior Associate
Zomato
10.2018 - 07.2021
Sales Associate
Allianz Worldwide Partners
09.2016 - 10.2018
B.COM -
Delhi University SOL
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