Dynamic Project Manager and solution designer with 18+ years of experience in driving complex, high-impact initiatives, designing, developing and managing CRM solutions. Technical Expertise in Agile methodologies, Siebel EAI, Siebel Scripting, Workflows, Siebel Application Configuration, Oracle SQL, PL/SQL, Siebel Rest API, Siebel Open UI etc. Core Knowledge of Oracle Siebel CRM in areas of Siebel eCommunications, Siebel Call center, Siebel Sales , consumer goods and Banking industry. Extensive knowledge in Siebel RODOD architecture. Skilled in Siebel CRM solution designing, leading a team, Order management account management, service management. Very good working knowledge in Siebel development process and integration framework using EAI technologies i.e MQ, JMS,HTTP, Web services, Rest API. Experienced in Scaled Agile way of working using CI&CD tools i.e Jenkins, git, bitbucket, source tree. Adept at leading cross-functional teams and leveraging emerging technologies to optimize business processes and enhance organizational agility. Extensive experience in Agile/Scrum development and Devops practice