Satyajeet Jagtap
Sangli
Summary
Dynamic Banking Customer Service Representative with UCO BANK, adept at enhancing customer satisfaction through effective communication and problem-solving. Skilled in loan processing and account management, I consistently ensure compliance and client confidentiality while fostering strong relationships. Committed to delivering exceptional service and streamlining transactions for optimal efficiency.
Seasoned Banking Customer Service Representative with background in providing high-quality customer service, handling complex transactions and resolving banking issues. Possess strong interpersonal skills, adept at building trust with clients to enhance customer satisfaction rates. Have contributed significantly in previous roles by streamlining processes for improved efficiency. Demonstrates proficiency in using various banking software platforms effectively.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Banking Customer Service Representative
UCO BANK
Sangli
06.2022 - Current
- Assisted customers with account inquiries and transactions efficiently.
- Explained banking products and services to enhance customer understanding.
- Processed loan applications and verified documentation for accuracy.
Education
Bachelor of Engineering - Civil Engineering
Vishwakarma Institute of Information Technology
Pune 08.2016 - 11.2020
Skills
- Account management
- Loan processing
- Customer onboarding
- Product knowledge
- Transaction processing
- Customer relationship management
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Attention to detail
- Banking software
- Compliance awareness
- Client confidentiality
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Telugu
Advanced (C1)
C1
Timeline
Banking Customer Service Representative
UCO BANK
06.2022 - Current
Bachelor of Engineering - Civil Engineering
Vishwakarma Institute of Information Technology
08.2016 - 11.2020