Satyajit Awale
Aldershot,Hampshire
Summary
A highly skilled professional with expertise in customer service and problem solving, complemented by a strong foundation in machine learning and data analysis. Proficient in using tools such as Tableau, R-Studio, and Python to derive actionable insights from complex datasets. Experienced in SQL and possesses a solid understanding of supply chain dynamics. Committed to leveraging analytical skills to drive business success and innovation.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Sales supervisor
Krish Business Service Ltd
Croydon, Greater London
2025.10 - Current
- Supervised daily sales activities to meet customer satisfaction standards.
- Coordinated with marketing to align promotions with sales objectives.
- Enhanced sales team performance and productivity.
Shift manager
Domino's
Ash Vale, Hampshire
2024.03 - 2025.06
- Ensured timely and accurate deliveries to bolster customer satisfaction and loyalty.
- Supervised daily operations for efficient workflow and optimal staff performance.
- Monitored inventory levels and coordinated with suppliers for prompt replenishment.
Business Development Associate
Byjus
Nagpur, India
2022.05 - 2023.01
- Cultivated customer relationships, leading to increased repeat business and referrals.
- Established strong connections with key stakeholders to enhance customer retention.
- Developed and executed sales strategies that drove measurable growth and satisfaction.
Project Co-ordinator
GDP Solution pvt ltd
Nagpur, India
2021.06 - 2022.05
- Resolved project issues promptly to maintain timelines and minimise delays.
- Created and updated progress-tracking spreadsheets for accurate status reporting.
- Addressed challenges swiftly, enhancing overall project efficiency and success.
Business Analyst
Dhandhania infotech
Nagpur, India
2020.07 - 2021.06
- Conducted market research to uncover new business opportunities, resulting in measurable revenue growth.
- Analysed consumer trends to identify new customer segments and refine targeting strategies.
- Identified emerging trends through comprehensive market analysis, informing strategic decision-making.
Customer Service Executive
TCS Consultancy ltd
Nagpur, India
2018.06 - 2020.06
- Updated and amended US customer insurance profiles, achieving higher data accuracy.
- Maintained compliance and integrity of insurance profiles for US customers.
- Handled amendments to insurance profiles, resulting in improved customer retention.
Education
BSc. - Computer Science
Amaravati University
Akola 2014.03 - 2017.03
MSc - Business Analytics
University of Surrey
Guildford 2023.02 - 2024.02
Skills
- Customer Service
- Machine Learning
- Tableau
- R-Studio
- Problem Solving
- Data Analysis
- SQL
- Python
- Supply chain understanding
Languages
English (Proficient)
Advanced
Hindi (Native)
Native
Timeline
Sales supervisor
Krish Business Service Ltd
2025.10 - Current
Shift manager
Domino's
2024.03 - 2025.06
MSc - Business Analytics
University of Surrey
2023.02 - 2024.02
Business Development Associate
Byjus
2022.05 - 2023.01
Project Co-ordinator
GDP Solution pvt ltd
2021.06 - 2022.05
Business Analyst
Dhandhania infotech
2020.07 - 2021.06
Customer Service Executive
TCS Consultancy ltd
2018.06 - 2020.06
BSc. - Computer Science
Amaravati University
2014.03 - 2017.03