Satyaki Das
Summary
Motivated, passionate, goal driven business professional with 4 years of experience in IT services & Supply Chain Management in multiple industry domains such as E-commerce, Retail, FMCG, Manufacturing. I am a solution driven Business Analyst working alongside multiple technical & functional teams ensuring timely delivery and attainment of business goals. I am seeking roles in Supply Chain Management, Operations, Cloud ERP Platform, Business Analyst where I can share my skills and expand my capabilities further in the pursuit of progressive career advancement where I can bring in fresh perspectives and effective solutions leading to more efficient operations and substantial value to the business partners.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
3
3
Certifications
Work History
Functional Consultant
TATA CONSULTANCY SERVICES
4 2022 - Current
- Involved in requirement scoping, functional design meetings for the project in the modules – Sales Management, Procurement, Distribution, Manufacturing
- Led a team of 10 associates in daily support activities and hand-holding them
- Prepared and presented the WSR and MSR reports to the clients.
Senior Functional Consultant
DOPPIO GROUP PVT LTD
05.2020 - 03.2022
- Involved in requirement scoping, functional design, discovery meetings & Conference Room Pilot (CRP) of project in module – SAP MM, SD, Ariba
- Analyze problems, and structure complex business problems to develop proof of concept working with clients and stakeholders
- Requirement Gathering sessions: Understand As-Is process and perform Fit-Gap analysis by assessing client’s requirements and business processes
- Designing Dashboards and Reports: Design customized ad-hoc reports in cloud ERP to empower business owners to make data driven decisions & provide insights into complex business data
- Design dashboards on cloud operating platform to provide operational insights driven by KPI
- Presales and Project Management: Led KT session for 10+ associates in Infor Enterprise Search (IES), Advanced search
- Partner with Sales & Strategy team to build customised solutioned prototypes to support sales process for customer acquisition
- Drive a go-live support phase, resolving various real time issues, handholding the end users for an American F&B manufacturer
- Worked alongside technical architects for the Data Accelerator Tool (DAT) tool, enhancing the way to load large data files in SAP, which was later adopted across other clients as well
- Coordinated with Project Manager to ensure timely deliverables, increase efficiency & resolve issues for customers within SLA’s
- Hold daily scrum meetings, ensure status check of the progress in the development and handling bottlenecks.
Order Management Global Operations Intern
VMware Pvt Ltd
04.2019 - 05.2019
- Interacted closely with various upstream and downstream teams to support Quote to Cash (Q2C), Order to Cash (O2C) process
- Identified, developed OM IT alerts for easy tracking, visibility of orders, reducing process Turn Around Time (TAT) by 2 hours
- Created Process Swim Lane Flow Chart & SIPOC diagram from the time and motion study for Knowledge Management Portal
- Responsible for handling purchase order (PO) validation to quote and program requirements in Order Management Life Cycle
- Elimination of repeated manual tasks through proper IT mail alerts, thus saving 1-man hour and process streamlining
- Performed end to end process time and motion study of the ‘As-Is’ Order Management process
- Created and implemented Dashboard for Trend Analysis for Orders /Geographic region/ product/customer using tool like Splunk.
Application Development Analyst
Accenture Technology Solutions Pvt Ltd
06.2015 - 06.2018
- Requirement Gathering: Created functional and technical design documents in tune with client requirements and had them pass multiple peer and supervisor reviews
- Gathering business requirements from the client, identifying loopholes and effect on other ongoing projects, suggesting changes
- Creation of business decks to showcase the trend analysis of Customer Buying pattern to the client on weekly basis
- Customer Segmentation Analysis: Understanding the buying patterns of customers and predicting product sales to enhance cross-selling of products
- Used Quality tools like root cause analysis to figure out pain points for the client and presentation of Weekly Business Decks face to face with client
- Robotic Process Automation and Dashboards: Implemented Robotic Process Automation (RPA) to reduce repetitive tasks involved in report creation, hence saving man hours
- Created dashboards in Tools like Splunk to help monitor the performances of the webservices and help identify any errors/issues in the production
- Application support activities: Responsible for monitoring & tracking of Purchase Orders using database tools like SQL Server for an e-commerce client
- Created and updated runbooks and knowledge bases for timely resolution of active incidents within defined OLA’s and SLA’s
- Responsible for annual inspections to ensure actual ‘In-Hand’ Inventory quantity is in sync with quantity recorded in the database
- Responsible for monitoring & tracking of Purchase Orders using database tools like SQL Server for an e-commerce client.
Education
MBA - Operations Management
SYMBIOSIS INSTITUTE OF OPERATIONS MANAGEMENT
01.2018 - 04.2020
B.Tech - Electronics & Electrical Engineering
KIIT UNIVERSITY BHUBANESHWAR
01.2011 - 04.2015
CLASS XII (CBSE) - Physics, Chemistry, Mathematics, Computer Science
KENDRIYA VIDYALAYA BALLYGUNGE
01.2010 - 04.2011
CLASS X (CBSE) - undefined
KENDRIYA VIDYALAYA BALLYGUNGE
01.2008 - 04.2009
Skills
Microsoft SQL
Supply Chain Management
Analytics -SPSS, Minitab
Agile Foundations
Service Now
Incident Management
Change Management
Cloud ERP – Infor M3
Tableau
Salesforce
JIRA
Splunk
MS Visio, MS Project
Certification
Lean Six Sigma Black Belt
Accomplishments
- ACE Award
- Star of the month, July
- Performer of the Month, March
Coursescertifications
- Lean Six Sigma Black Belt
- ITIL v3
- Retail Generalist for Products
Cocurricularextracurricularactivities
- Participated in various CSR activities (Tree Plantation Drive, Cleanliness awareness) organized by Spandan, the social arm of Symbiosis.
- Placement Team Coordinator
- Registrations and Invitations Coordinator at ‘HR Summit 2019’ Mumbai, Annual HR Conclave
- Logistics and Hospitality Coordinator at ‘DRISHTI 2018’, Business and Cultural Fest
- Winner, 5th Mock Investor Summit (MIS), Annual Investment Competition
- Registrations & Sponsorships Coordinator at ‘TATTV’, Annual Operations Conclave
Other Information
03/31/1994, English, Hindi, Bengali, satyakid10@gmail.com, 7045814770, http://www.linkedin.com/in/satyakid10
Timeline
Senior Functional Consultant
DOPPIO GROUP PVT LTD
05.2020 - 03.2022
Order Management Global Operations Intern
VMware Pvt Ltd
04.2019 - 05.2019
MBA - Operations Management
SYMBIOSIS INSTITUTE OF OPERATIONS MANAGEMENT
01.2018 - 04.2020
Application Development Analyst
Accenture Technology Solutions Pvt Ltd
06.2015 - 06.2018
B.Tech - Electronics & Electrical Engineering
KIIT UNIVERSITY BHUBANESHWAR
01.2011 - 04.2015
CLASS XII (CBSE) - Physics, Chemistry, Mathematics, Computer Science
KENDRIYA VIDYALAYA BALLYGUNGE
01.2010 - 04.2011
CLASS X (CBSE) - undefined
KENDRIYA VIDYALAYA BALLYGUNGE
01.2008 - 04.2009
Functional Consultant
TATA CONSULTANCY SERVICES
4 2022 - Current
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