Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Websites
Timeline
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SATYAM SINGH

BARABANKI

Summary

Area Manager with extensive experience in compliance management and operational efficiency at KIFS Housing Finance. Demonstrated success in financial analysis and documentation quality assurance, leading to improved processes and team training. Skilled in resolving complex queries and building strong vendor relationships to enhance organizational performance.

Overview

9
9
years of professional experience

Work History

AREA MANAGER

KIFS HOUSING FINANCE
LUCKNOW
01.2024 - Current
  • Verified files prior to disbursement to ensure compliance with standards.
  • Reviewed legal and technical reports for accuracy and completeness.
  • Maintained OTC and PDD management information systems.
  • Managed disbursement management information system to track financial activities.
  • Audited all documentation formalities, addressing discrepancies as needed.
  • Oversaw query resolution processes to enhance operational efficiency.
  • Tracked disbursed docket status to CPU for accurate records.
  • Handled overall disbursement activities, ensuring streamlined operations.

MANAGER (SERVICE QUALITY & PROCESS EXCELLENCE)

IDFC FIRST BANK
LUCKNOW
10.2023 - 01.2024
  • Conducted thorough reviews of files post-disbursement to ensure compliance.
  • Evaluated legal and technical reports for accuracy and completeness.
  • Reviewed all documentation of HL, LAP, and raised discrepancies identified in files.
  • Prepared comprehensive audit reports to support organizational transparency.
  • Finalized audit reports, ensuring all findings were documented and addressed.
  • Proposed improvements to processes and policies to enhance operational efficiency.
  • Delivered training sessions on documentation and processes during regular branch visits.

MANAGER (OPERATIONS)

KIFS HOUSING FINANCE
LUCKNOW
08.2022 - 10.2023
  • Reviewed files prior to disbursement for compliance and accuracy.
  • Conducted comprehensive checks of legal and technical reports.
  • Maintained accurate records for OTC and PDD MIS.
  • Oversaw disbursement MIS, ensuring timely updates and integrity.
  • Analyzed documentation formalities, addressing discrepancies promptly.
  • Resolved audit queries from branches to enhance operational efficiency.
  • Coordinated with panel lawyer regarding RSD requirements.
  • Managed home loan and LAP operations, including data maintenance and monthly disbursement reporting.

ASSISTANT DOCUMENTATION MANAGER (REGIONAL OFFICE UP AND UK)

MAHINDRA HOME FINANCE
LUCKNOW
12.2020 - 07.2022
  • Conducted comprehensive checks on files prior to disbursement.
  • Reviewed legal and technical reports to ensure compliance.
  • Maintained accurate records for OTC and PDD MIS systems.
  • Managed disbursement MIS to track financial activities.
  • Verified documentation formalities, addressing discrepancies promptly.
  • Resolved queries related to documentation and disbursement.
  • Transferred disbursed dockets to designated storage areas.
  • Facilitated training sessions on documentation processes at branches across multiple regions.

BRANCH OPERATION MANAGER

AADHAAR HOUSINGFINANCE LTD
GHAZIABAD
03.2016 - 11.2020
  • Executed legal document checks in accordance with company policy.
  • Resolved legal issues on a case-by-case basis as per established guidelines.
  • Managed foreclosure processes for home loans and LAP efficiently.
  • Oversaw swap cases related to home loans and LAP transactions.
  • Led customer service team, addressing escalations effectively.
  • Handled PDD and OTC operations, ensuring timely updates.
  • Conducted thorough checks and updates of PDC and ECS mandates for repayments.
  • Ensured compliance with NDC procedures for home loan and LAP files.

Education

MBA - MARKETING

SIKKIM MANIPAL UNIVERSITY
LUCKNOW
07-2015

BBA - INTERNATIONAL BUSINESS

LUCKNOW UNIVERSITY
LUCKNOW
07-2013

INTERMEDIATE -

U.P. BOARD ALLAHABAD
BARABANKI
06-2010

HIGH SCHOOL -

U.P. BOARD ALLAHABAD
BARABANKI
05-2008

Skills

Compliance management and legal oversight

  • Financial analysis and reporting
  • Documentation review and quality assurance
  • Process improvement and operational efficiency
  • Data management and analytics
  • Team leadership and staff development
  • Customer service and relationship management
  • Training delivery and performance management
  • Query resolution and problem solving
  • Vendor management and collaboration

Hobbies and Interests

Playing cricket

Languages

  • Hindi
  • English

Personal Information

  • Father's Name: Shri Harinath Singh
  • Date of Birth: 01/03/94
  • Gender: Male
  • Marital Status: Married

Timeline

AREA MANAGER

KIFS HOUSING FINANCE
01.2024 - Current

MANAGER (SERVICE QUALITY & PROCESS EXCELLENCE)

IDFC FIRST BANK
10.2023 - 01.2024

MANAGER (OPERATIONS)

KIFS HOUSING FINANCE
08.2022 - 10.2023

ASSISTANT DOCUMENTATION MANAGER (REGIONAL OFFICE UP AND UK)

MAHINDRA HOME FINANCE
12.2020 - 07.2022

BRANCH OPERATION MANAGER

AADHAAR HOUSINGFINANCE LTD
03.2016 - 11.2020

MBA - MARKETING

SIKKIM MANIPAL UNIVERSITY

BBA - INTERNATIONAL BUSINESS

LUCKNOW UNIVERSITY

INTERMEDIATE -

U.P. BOARD ALLAHABAD

HIGH SCHOOL -

U.P. BOARD ALLAHABAD

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