Satyanarayana Mallidi
Hyderabad,TG
Summary
Dynamic and results-oriented professional with extensive experience in territory management and business development, notably with Coffee Day Global. Excelled in fostering customer relationships and driving revenue growth through strategic sales initiatives and effective vendor management. Skilled in contract negotiation and operations, with a proven track record of surpassing sales targets through innovative strategies and team collaboration.
Overview
7
7
years of professional experience
Work History
Territory Manager
Diversey India Pvt Ltd
04.2023 - 07.2024
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Trained and mentored sales representatives in sales techniques and strategies.
- Researched competitor activity and used findings to develop sales growth strategies.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Business Develop & Operations Manager
Hyderabadi Chai Adda
09.2022 - 11.2022
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Key Accounts Territory Manager
Bisleri Pvt Ltd
08.2021 - 05.2022
- Researched competitor activity and used findings to develop sales growth strategies.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Territory Manager - Sales and Service
Coffee Day Global
02.2019 - 02.2021
- Established successful account relationships by building rapport and maintaining consistent communication.
- Researched competitor activity and used findings to develop sales growth strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Trained and mentored sales representatives in sales techniques and strategies.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed, maintained and utilized diverse client base.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
- Kept detailed records of daily activities through online customer database.
- Met existing customers to review current services and expand sales opportunities.
- Presented professional image consistent with company's brand values.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Pilot Salesman
Amul GCMMF
06.2017 - 01.2019
- Presented professional image consistent with company's brand values.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Developed, maintained and utilized diverse client base.
Education
MBA - International Business (Marketing &Logistics)
Gitam School Of International Business
Visakhapatnam, India03-2017
Bachelor of Arts - Commerce
Andhra Universtiy
Visakhapatnam, India05-2015
Skills
- Business development and planning
- Product Demonstrations
- Client Consultations
- Contract Negotiation
- Opportunities Identification
- Issue Resolution
- Product and Service Sales
- Customer Relationship Management
- Product positioning
- Business Development
- Relationship Building
- Database Management
- Price Structuring
- Territory Management
- Customer Acquisition
- Sales Presentations
- Vendor Management
- Operations
- Revenue Generation
- Account Servicing
- Channels and Distribution Knowledge
Languages
English
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Timeline
Territory Manager
Diversey India Pvt Ltd
04.2023 - 07.2024
Business Develop & Operations Manager
Hyderabadi Chai Adda
09.2022 - 11.2022
Key Accounts Territory Manager
Bisleri Pvt Ltd
08.2021 - 05.2022
Territory Manager - Sales and Service
Coffee Day Global
02.2019 - 02.2021
Pilot Salesman
Amul GCMMF
06.2017 - 01.2019
MBA - International Business (Marketing &Logistics)
Gitam School Of International Business
Bachelor of Arts - Commerce
Andhra Universtiy
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