Summary
Overview
Work History
Education
Certification
Timeline
Generic

SATYA PRAMOD HUILGOL

Network And Telephony Engineer
Bangalore

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
5
5
Languages

Work History

Network and Telephony Engineer

Ralph Lauren Corp
Bangalore
02.2022 - Current

Working knowledge of Cisco products like switches, routers, Access points and firewalls

Work experience of Cisco,Cisco Meraki ,Palo Alto Cloud Genix and Aruba Clear Pass.

Knowledge on advanced Routing protocols, QOS, HSRP, GLBP

Knowledge on switching, VTP, STP etc.

Manage tickets & L2/L3 support.

Ensure the availability and continuity of network services in accordance with our contractual commitments (SLA);

optimize the network performance and ensure adequate capacity planning.

Perform regular assessment and tuning for the services & sites under his responsibility.

troubleshoot network problems; escalate issues to vendor.

Senior Technical Analyst

Accenture
Bangalore
03.2019 - 02.2022

NOC Operations Support for Routers, Switches, WLC and wireless access points.

Working on tools such as Cisco Prime, HPNA, Cisco ISE and Aruba CPPM. 802.1x Technology Support for all the Network devices.

Wired and Wireless packet tracing to verify proper packet type, size, and information.

Troubleshooting of the Wireless Issues with WLC’s, NAC Servers, Switches and Access Points.

Working with Level 3 Team for Complex Wireless Design and issues. Working knowledge of Mesh access points for Outdoor Wireless connectivity. Troubleshooting of Network down incidents, disconnections, and outages.

Co-ordination with client Engineers for issues and working on it. Upgradation of Network devices like Cisco WLC’s and Switches for proper Handshakes.

Debugging Client issues for analyzing the problem on WLC’s, Switches and NAC Servers.

Work with Project Team for New designs, Wireless Surveys and New Implementation.

Analyzing the incidents and solving on priority-based agreements. Configuring VLAN, trunks, POE configs and Port channel on Switches and Wireless Controllers.

Work with Next Level team for New Installations and network design. Documenting the New designs, Network Diagrams, Heat Maps and excel sheets on timely manner.

Monitor, document, and control infrastructure performance for response, throughput, and availability

Working on Capacity Management, Utilization, and connectivity monitoring for Wireless.

Work with Vendor for device support, Technical support, and RMA. Supervise the Hardware Installations and ensure proper integration with the Tools we work.

Implementing and troubleshooting Cisco Meraki MX, MR and MS Devices. Integrating Meraki devices with Cisco ISE and Aruba CPPM. Troubleshooting outages, Client Connectivity Issues, ISP issues and VPN Issues on Meraki Platforms.

Configuration in wired, wireless, VPN configurations using device profiling, posturing on Cisco ISE.

Build and Analyze Policies and rules for Wireless Authentication on Cisco ISE Servers.

Certificate Management for proper handshakes between PAN, PSN and user devices for Cisco ISE.

support for the Real time location devices like Aero Scout.

Wireless and Network Support

Convergent Wireless communications private limited
Bangalore
03.2017 - 02.2019

Configuring and troubleshooting EIGRP and OSPF Protocols on Cisco Switches.
Troubleshooting MPLS Connectivity between Head offices and branch offices.
Wireless Access Points Installation with Multi-Vendor Support Surveys of Wireless sites before installation of access points.Maintaining and managing small, large and complex networks for Wired and Wireless.
Responsible for maintaining and monitoring performance of network. Support to Network Team for Vulnerabilities and Connectivity issues. Carrying out hardware and software up gradation based on the network Behavior.
Support for Wireless, Virtual Controllers and Layer 2 Switches.
Resolve hardware and software related issues to Access Points and WLC. Upgrade Version of Access Points and Controllers due to Vulnerabilities. Minimal Brocade Switch SVI Configuration and troubleshooting.
Minimal Cyberoam and Fort iGATE Firewall Support for creating policies for Network.
Monitor, Document and control Wired and Wireless Infrastructure Performance.
Identifying Technical Problems and debug Hardware and Software Issues. Assist Customers for Proper wireless and wired Connectivity.
Upgrading Switch, Router and Controller versions for proper Handshakes. Dot1x Authentication support with working on Active directory and ISE Servers.

Telecom and Network Support

Renovision Automation Pvt Ltd
Hubli
09.2014 - 03.2017

Cisco Router IOS Backup and recovey

Firmware up gradation of Routers, Switches of Brocade and Cisco. Troubleshoot all phases of Network Related issues with Firewalls, Switches & Routers.

Coordination with Different work Groups in field and NOC team for fault restorations.

Co-ordinate with Senior for up gradation of Core and Access Switches of Brocade.

Manage fault resolution for Critical, Major, Minor cases at fields as per NOC Minimal Support for Wireless Access Points and Wireless Controller.

Routing Protocol Configuration-OSPF & BGP for connecting Branch offices. Implementation of LACP on Brocade Switches for Maximized bandwidth Manage Trouble tickets related to upgrades, user Problems and other issues. Testing of Link with the tools like WAN Killer, SolarWinds & FileZilla.

Analyze Loops and connectivity issues in customer Network on Brocade Switches.

Wire shark working knowledge for the Interfaces connected to critical devices Interact with TAC Team for issues that cannot be resolved from our End.

Link Delivery Of Vodafone Leased Line ,MPLS for Corporate Customers.

Education

Bachelor of Science - Information Technology

St.Aloyusis International University
Bangalore
05.2012 - 06.2015

High School Diploma -

SGEES Rural Polytechnic
Hubli
05.2004 - 06.2007

No Degree -

JSS Vocational Training Institute
Dharwad
04.2001 -

Certification

CCNP Encore

Timeline

Network and Telephony Engineer

Ralph Lauren Corp
02.2022 - Current

CCNP Encore

12-2021

Senior Technical Analyst

Accenture
03.2019 - 02.2022

Wireless and Network Support

Convergent Wireless communications private limited
03.2017 - 02.2019

Telecom and Network Support

Renovision Automation Pvt Ltd
09.2014 - 03.2017

Bachelor of Science - Information Technology

St.Aloyusis International University
05.2012 - 06.2015

High School Diploma -

SGEES Rural Polytechnic
05.2004 - 06.2007

No Degree -

JSS Vocational Training Institute
04.2001 -
SATYA PRAMOD HUILGOLNetwork And Telephony Engineer