Satya Sindhu Tripathi

Mu Sigma

Bangalore

08.2023 - 04.2024

Exhibited excellent problem-solving and critical-thinking skills by monitoring and analyzing a diverse array of tickets related to network and telecommunications. Prioritized tasks based on urgency and impact, collaborating effectively with team members to address issues efficiently.
Utilized Excel skills to track and analyze network errors, creating visualizations and dashboards that highlighted recurring patterns and trends. This facilitated data-driven decision-making processes and contributed to a 30% reduction in system downtime.
Analyzed large datasets to identify trends, patterns, and correlations, addressing strategic and operational business questions while providing data-driven solutions that support decision-making and enhance business insights.
Maintained documentation of all processes related to data analysis while performing data entry, cleaning, and coding for effective analysis.
Conducted market research to identify trends, customer requirements, and potential opportunities for new product creation, while collaborating with cross-functional teams to prioritize business needs and understand key performance indicators (KPIs) relevant to the industry, ultimately providing data-driven solutions to support decision-making.

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