Satya Siva Ram Vadaparthi

• Managed and motivated managers to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Maintained professional, organized, and safe environment for employees and patrons.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
• Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
• Organized professional development programs for staff, leading to improved performance and skill sets.
• Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.
• Effectively managed stakeholder management

• Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
• Managed cross-functional projects, ensuring timely completion and alignment with company objectives.
• Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
• Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
• Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
• Streamlined processes for increased efficiency of the process
• Conducted regular performance evaluations of staff members, providing constructive feedback and identifying areas for growth.
• Improved client satisfaction by consistently delivering high-quality work within timelines.
• Assisted in organizing and overseeing assignments to drive operational excellence.

• Managed multiple simultaneous projects while consistently meeting deadlines and maintaining exceptional attention to detail in all deliverables.
• Delivered high-quality due diligence reports that supported informed decision-making processes for both internal stakeholders and external clients.
• Built strong relationships with clients through consistent communication and a commitment to understanding their unique needs and concerns.
• Increased overall team performance by fostering a culture of collaboration, open communication, and continuous learning.

▪ Conduct Quality check on the investigators decisions and ways of investigation about customer’s screened against the defined watch lists consisting of terrorists, Fraudsters, Money Launderers, Drug Traffickers, Sanctioned Individuals or Entities and Politically Exposed Persons with all the available information across APAC, US, UK & MENA Regions.

▪ Conduct Quality development sessions weekly for operation teams.

▪ Consolidate reports from various regions and allocate work accordingly to analysts.

▪ Ensure that work is completed in accordance with established procedures and standards as per the performance level agreement.

▪ Responsible for generation of reports of various complexities to keep the business partner and the senior management aware of the process metrics for managerial decision-making.

▪ Hands on experience of closely working with group auditors and site risk teams during process reviews.

▪ Deputized line manager when required.