To build upon and enhance professional skills in a reputed and dynamic organization that gives the opportunity to evolve in a professional manner & a highly trained technical individual who has knowledge in ERP, IT Security, Legal and project management; able to handle clients and provide them substantial support needed; has excellent communication skills; can lead technical team in field works & to solve problems in a creative and effective manner, focuses on customer satisfaction and customer retention, and to open up new avenues of solutions while maintaining the standards set by the organization and to utilize interpersonal skills to achieve these goals. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
Software Design/Solutions
Productivity Improvements
Team Building & Leadership
Requirements Gathering
IT Systems Integration
Training & Development
User Guides/Documentation
Problem solving
Error discovery & correction
Disaster Recovery
Business Analysis
Management and Service Delivery
Driving Instructor for my department of 100 people
Rollout the new strategy by understanding the new methods and tools, giving presentations to the projects in the group, being a one point contact to all teams for their queries and issues during implementation , interact with the central team for improvements, track implementation of new strategies with project PMs
Highly expertise in N/w switching & equipment, Content switching, SSL configuration, N/w appliance & design Completed an internal PMP comprising of NetG modules & classroom sessions