

Knowledgeable Quality Associate – Finance adept at managing accounts payable and receivable, payroll, reporting, and audit support. Highly detail-oriented and organized with excellent planning and communication skills. Strong multitasker and problem-solver who excels in fast-paced business support positions. Results-oriented analyst skilled in managing and breaking down large volumes of information and uncovering trends affecting business success.
Amazon– Quality Associate (Current) Responsibilities: • Managed multiple workflows and activities while consistently maintaining 100% quality standards. • Analyzed dashboards and MIS reports to track productivity, quality metrics, and trends. • Conducted process audits to ensure adherence to SOPs, quality standards, and compliance requirements. • Supported SOP creation and refinement by sharing insights from audits, experiments, and recurring trends. • Generated basic finance reports from SWIFT. • Created additional client codes and followed up on related approvals. • Handled time transfer requests in SWIFT. • Sent reminders for missing timesheets and monitored compliance.