Customer Service Representative
Amazon Development Center India
08.2022 - 01.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to positive work environment by actively participating in team-building activities.
- Developed effective improvement plans in alignment with goals and specifications.
- Managed approximately 80 customers per day, providing excellent service and resolving issues efficiently.
