TO WORK UNDER THE RESOURCEFUL & EXPERIENCED GUIDANCE OF A RENOWNED FIRM AND TO HONE MY SKILLS IN RETAIL SECTOR.
Overview
14
14
years of professional experience
1
1
Language
Work History
Store Inventory
Lifestyle International
05.2024 - Current
KEY RESPONSIBILITIES
Inward & Outward
Ensure material inward & outward processes are followed as per SOP and STN's are updated on daily basis before store opening
Continuous follow-up with WH for rev STN updating & inter store transfer updating
PI & Shrinkage Control
Ensure PI & global count schedule is followed.
Achieve shrinkage targets
Ensure the %age of shrinkage is under the norms of 0.15% against Sale
Damage Control
Ensure control on reduction of damages in packing, handling and transportation locally
Ensure to reduce damages on floor
Ensure proper handling of Merchandise
Retail Operation
Accountability of day-to-day operations of appointed section
Sales management and implement strategies for improve performance.
Maintain retail standards.
Responsible for hygiene and cleaning.
Customer Service
Attentive to customer needs & providing personalized service.
Resolve customer complaints and queries.
Responsible for service management and ensure 100% customer satisfaction.
Product Knowledge
Thorough knowledge of stocks in section/ department.
Knowledge of brands/ sub-groups/ suppliers/ categories, options features of the product.
Retail Standards
Store is always clean, neat, tidy, dust free & stain free.
Usage of right fixtures and not overcrowding the section with extra fittings.
Ensure cartons, plastics, paper and trolleys are not lying around.
Maintain density of stocks on arms and shelves.
Correct size cubes/ stickers & hangers are used in all merchandise.
Back store & floor should be ready for customers well before shop opening hours.
Fixture maintenance & ensuring fitting height & spacing is maintained.
Ensuring discipline & hygiene standards are maintained on the floor
Merchandise Management & Security
Stock management including planning, controlling and fulfillment of stock.
Ensure Consolidations are done on best sellers & broken ranges.
Monitoring of slow movers and provide timely feedback.
Global count/ perpetual inventory variance is well within the prescribed norms.
Contributing ideas to control pilferages.
Ensure all supplier returns are done within stipulated time Ensure that all damage stocks are sent back to WH as per norms Providing information of missing items/ loss of Opportunity
Store Inventory
Reliance Retail
12.2022 - 05.2024
Store Inventory
Lifestyle International
06.2018 - 11.2022
Customer Service Representative
Lifestyle International
01.2012 - 08.2015
Education
Bachelors -
Kanpur University
Interests
Net Browsing, Meeting with peoples and chatting with them
Disclaimer
I, hereby, declare that the above written particulars are true to my knowledge and belief. Satyaveer Singh
Department Manager at Landmark Group (Lifestyle International Pvt Ltd)-Max DivisionDepartment Manager at Landmark Group (Lifestyle International Pvt Ltd)-Max Division