Satyawan Doke

• Pre-Sale Support
• After Sale Support
• Gathering Feedback from customer and forwarding ahead to management
• Intermediate check on Performance of Instrument
• Conflict Management
• Customer Retention
• Application supports for analytical instruments: Dissolution Products(Type 1,2,4(Flow Through Cell),5, USP 1087), Potentiometric Titrator and Karl Fischer, pH meter, Conductivity meter, Melting point apparatus, etc.
• Training and support to end-users, ensuring smooth adoption of new technologies.
• Technical Demonstration and training of instrument operation to customers
• Mentoring junior team members in both technical skills development as well as adherence to company values and best practices.
• Technical support, Software testing and performance checking of instrument for R & D
• Implementation of 21CFR, GLP in software of analytical Instruments

• Trained junior chemists on proper laboratory procedures, instrumentation use, and data interpretation, fostering a collaborative work environment.
• Served as subject matter expert on chemistry-related topics during audits or customer visits, demonstrating company''s commitment to excellence in quality control practices.
• Improved efficiency in the laboratory by streamlining analytical procedures and optimizing testing methods.

• Enhanced product quality by conducting thorough chemical analysis and implementing rigorous testing protocols.
• Conducted routine calibration of analytical instruments to ensure accurate measurements and reliable performance over time.
• Perform analysis of pharmaceutical related matrices ensuring ‘First-Time Quality’.
• Analysis for method validation.

· Handled instruments like HPLC, GC, FTIR, UV and other analytical instruments in laboratory including their calibration, Validation and troubleshooting. (Dissolution, Automatic Potentiometric Titrator, Karl Fischer Titrator, Melting Range, Friability Tester, Disintegration Tester, Tapped Density Tester, Hardness Tester)