Satyawan Sambhaji Dhainje
Dombivli (East)
Summary
High-performing professional with Fifteen (+) years of experience in Mutual funds and Alternative Investment Funds (Transfer Agency) related activities along with integrity and leadership skills. Applies knowledge and abilities to positively impact organization. Flexible in different situations and dynamic conditions. Works great under extreme stress and deadlines.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Officer - Manager
STATE STREET CORPORATE SERVICES MUMBAI PVT. LTD.
01.2007 - Current
- Lead and manage the day-to-day process operations, maintaining and measuring the performance of processes in terms of efficiency and effectiveness metrics, and ensuring adherence to Service Level Agreements.
- Handling process operations accurately and in a timely manner for transaction types, viz. Subscription, Redemption (Tender), Transfer, Exchange, Clerical, and broker change activities.
- Scheduling and planning resources for the effective completion of present and future targets and goals.
- Prepare monthly Management Information reporting, as well as the KPIs.
- Timely identification, resolution, and escalation of issues.
- Maintain a strong control environment with effective procedures, checklists, and exception handling.
- Building and maintaining client relationships through regular meetings, forums, and ensuring effective communication, and client satisfaction.
- Preparing training and cross-training plans for team members to build flexibility within the team.
- Conducting process audits and reviews to ensure strict adherence to the process parameters and systems.
- Mentored error-prone team members by conducting a deep-dive analysis to reduce the risk, and helping the team members move up the quality learning curve.
- Leading, mentoring, and monitoring the performance of team members to ensure efficiency in process operations, and the meeting of individual and group targets.
- Identifying potential staff. Grooming existing, potential team members, and team leaders for the next level.
- Conducting performance appraisals and providing training for under performers.
- Apply discipline, and address grievances in accordance with HR policies.
- Responsible for the continuous improvement of processes to operate efficiently, with controls for errors and breaches of rules and regulations.
- Continuous process improvement through applying various analytical tools, like the brainstorming technique.
Education
B. Com. - Financial Accounting
Mumbai University
Mumbai03.2006
H. S. C. - Commerce
Maharashtra Board
Mumbai03.2001
S. S. C. -
Maharashtra Board
Mumbai03.1999
Skills
- Focus on the continuous improvement of process to do efficiently, with controls for errors and breaches of rules and regulations
- Quick turnaround time for solving complex queries from clients within a mentioned deadline
- Managing the team, assigning work, and getting quality work done from team members
Transfer Agency Departments
- Cash management
- Dealing
- Capstock
- US – Centralized Ops Team (AIF)
Skill
- People management
- Process Improvement
- Detail-oriented
- Time management
- Communication
Certification
- Computer Operator and Programming Assistant course from Mulund ITI, Mumbai
- Manager as Catalyst program
Languages
Language Known: Speak, Write, Read: English, Hindi, and Marathi
Hobbies and Interests
Hobbies: Reading Newspaper, Playing Cricket
Accomplishments
Awards:
- Titan Award
- Train to Gain Award
- EBRS Gratitude Award
- Performance Converge Award
Achievements:
- Visit London State Street for process migration
- Key contributor to the migration project for new TA clients
- Contributor to the transformation project
Personal Details
- Address: C-703, Chandresh Udyan CHSL, Lodha Heritage, Dombivli (East), Thane 421201
- Marital status: Married
- Passport Status: Valid
Timeline
Officer - Manager
STATE STREET CORPORATE SERVICES MUMBAI PVT. LTD.
01.2007 - Current
B. Com. - Financial Accounting
Mumbai University
H. S. C. - Commerce
Maharashtra Board
S. S. C. -
Maharashtra Board
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