Satyender Hooda
Gurgaon
Summary
Recognized problem solver with over 18 years of experience delivering enterprise technology solutions in a variety of business verticals. Extensive experience and specialized expertise in conceptualizing, modeling and constructing Oracle CRM along with open- source CRM Siebel, Oracle DB, MySql, NoSQL Key- Value Store (Aerospike). Providing solutions to Major Indian/International Telecom such as Airtel India, Vodafone-CZ, MTN SA for more than 13 years.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Enterprise Architect
MTN South Africa
05.2023 - Current
- Streamlined business processes by designing and deploying scalable enterprise solutions.
- Prepared the high level design documents with all system and context diagrams.
- Developed application frameworks, standardized procedures, and managed delivery processes.
- Evaluated emerging technologies for potential adoption into the organization''s technology stack.
- Drove standardization efforts for technology platforms, reducing complexity while improving overall maintainability across the organization.
- Optimized system performance by identifying and resolving bottlenecks in the architecture design.
Team Lead/Technical Solution Architect
Airtel India
12.2015 - 03.2023
- Managed end-to-end software development life-cycle, from initial requirements gathering to post-implementation support and maintenance.
- Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
- Maintained database systems to track and analyze operational data.
- Helped team in implementing and preparing the COE team in Postpaid category using Oracle CRM tools
- Directed and supervised team of 16 engaged in delivery and code development.
Technical Lead
Airtel India
06.2011 - 06.2015
- Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
- Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
- Provided educational expertise and mentoring to junior team members.
Senior Developer
Vodafone CZ
11.2009 - 06.2011
- Developed reusable code libraries that streamlined development efforts and improved consistency in software architecture across multiple projects.
- Developed secure applications by enforcing strong encryption standards and implementing robust authorization mechanisms.
- Optimized performance through testing and tuning of applications.
- Conducted thorough code reviews to identify potential issues early in the development cycle, preventing costly rework later on.
Developer/Lead
Icreon Communications Pvt Ltd- Noida
07.2005 - 06.2011
- Collaborated with cross-functional teams to ensure seamless integration of new features.
- Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
- Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts.
- Created custom APIs for seamless integration with third-party services, expanding application functionality and compatibility.
- Built databases and table structures for web applications.
Education
MCA -
MDU, Rohtak
01.2004
B.Sc. -
A.I.Jat. H.M College, Rohtak
01.2001
12th (Science) -
A.I. Jat. H.M College Rohtak
01.1998
10th -
Saini High School
Rohtak01.1996
Skills
- Business process improvement
- Business Analysis
- Service-Oriented Architecture
- Oracle, PLSQL,Mysql
- Requirements Analysis
- Performance Tuning
- Data Modeling
- Data Migration
- Oracle CRM, Siebel CRM
Certification
- Amazon web Service Associate Certification
- Oracle Certification Associate (OCA)
Majoraccomplishments
- Prepare multiple solution documents for data Integration between different application like EPC,Siebel,IBF etc for MTN.
- Prepare the TOO process for different type of customers in MTN.
- End to end solution of transformation of iCRM to Siebel CRM for Airtel.
- End to end solution of Aadhaar,iDevice and family plan for Airtel Postpaid Customers .
- Data integration from Siebel CRM to Customer 360 based on aerospike based on real time as well as requirement basis for Airtel.
- Reporting system for Airtel on Oracle Discoverer.
- Selfcare-Billing system integration solution for Vodafone CZ
Personal Information
Date of Birth: 02/15/81
Awards
- Certificate of Appreciation (Bharti Airtel Client)
- Star of the Month Award (TCS)
Training
- Architecture & Tools: EA Star Foundation
- LinkedIn Learning- Enterprise Architecture Foundations
- LDP: Initiative & Proactiveness Foundation
Languages
English
Hindi
Timeline
Enterprise Architect
MTN South Africa
05.2023 - Current
Team Lead/Technical Solution Architect
Airtel India
12.2015 - 03.2023
Technical Lead
Airtel India
06.2011 - 06.2015
Senior Developer
Vodafone CZ
11.2009 - 06.2011
Developer/Lead
Icreon Communications Pvt Ltd- Noida
07.2005 - 06.2011
MCA -
MDU, Rohtak
B.Sc. -
A.I.Jat. H.M College, Rohtak
12th (Science) -
A.I. Jat. H.M College Rohtak
10th -
Saini High School
- Amazon web Service Associate Certification
- Oracle Certification Associate (OCA)
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