Satyender Prajapat
Retail Store Manger
New Delhi
Summary
A focused professional with nearly 7 Years of rich and extensive experience in Retail Operations. Excels in devising Implementing strategies for retaining customers and ensuring business, steering smooth business operations, attainment of top-line/ bottom-line and achievement of business Goal. Proven skills in administrating retail stores with involvement sales and business development operations and attaining the per-designated business targets. Currently managing merchandising activities across pan India. Experience in effective inventory control through setting up quantity and quality limits based on sales and overall business plan.
Overview
10
10
years of professional experience
1
1
Language
Work History
Store Manager
Itsy Bitsy Pvt
03.2021 - Current
- Managing end to end store operations including sales,P&L,Inventory,and manpower.
- Implementing effective KPI tracking to achieve targets in sale,gross margin,basket size,and customer retention
- conducting store audits process improvements,and cost control measures to optimize profitability.
- Maintains appropriate store inventory levels to ensure merchandise is consistently available training staff and implementing effective measures to prevent shrinkage.
- Building long-term customer relationships through personalized service and loyalty programs,
- Spearheaded a marketing campaign for a storewide sale that increased profit and overall sales by nearly 30% in the fiscal year.
- Training and mentoring teams to improve productivity,service quality and customer experience.
Assistant Store Manager
Beccos (Luxury Korean Lifestyle Home Decor Products)
02.2019 - 01.2021
- Drove sales growth and supported target achievement.
Delivered excellent customer service and loyalty building.
Led, trained, and motivated store staff.
Handled inventory, merchandising, and daily operations.
Ensured policy compliance, and audit readiness.
Managed POS, cash handling, and sales reporting.
Tracked KPIs to improve store performance.
Sales Associate
Addidas
01.2016 - 01.2019
- Engaged customers with personalized product recommendations.
Consistently achieved sales targets through upselling & cross-selling.
Strong knowledge of Adidas footwear, apparel & accessories.
Collaborated with team to drive store performance.
Handled POS, cash & billing with accuracy.
Represented Adidas brand values & customer-first approach.
Resolved customer queries, ensuring satisfaction & loyalty. - Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelor of Art -
01.2017
Completed
CLASS XII - undefined
01.2014
Completed
Skills
Customer Relationship Management (CRM)
Technology &Data Analysis
Business Development
Inventory & Stock Management
Team Leadership &People Management
Operational Efficiency
Visual Merchandising & Brand Representation
Problem -Solving & Decision-Making
Financial & Business Management
Disclaimer
I declare that above mentioned facts are true & correct to best of my knowledge.
Timeline
Store Manager - Itsy Bitsy Pvt
03.2021 - Current
Assistant Store Manager - Beccos (Luxury Korean Lifestyle Home Decor Products)
02.2019 - 01.2021
Sales Associate - Addidas
01.2016 - 01.2019
CBSE - CLASS XII,
Delhi University - Bachelor of Art,