Summary
Overview
Work History
Education
Skills
Industry
Accomplishments
Six Sigma Project Summary
Languages
Personal Information
Timeline
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Satyendr Rajput

Gurgaon

Summary

Results-driven Operations Manager with over 6.2 years of experience in supply chain management, e-commerce, and logistics across industries such as automobile spare parts and medicine supply. Proven track record at Delhivery Ltd., managing large-scale warehouse operations, optimizing processes, and leading high-performing teams of over +1000 employees... Adept at inventory management, SAP, WMS, and Six Sigma methodologies, achieving 98.5% KPI. Recognized four times as a top performer for operational excellence and strategic leadership. Expertise in warehouse automation, manpower planning, transportation, and process improvement to enhance productivity and cost efficiency.

Overview

6
6
years of professional experience

Work History

Operations Manager

Delhivery Ltd.
Gurgaon
09.2024 - Current
  • Oversees the day-to-day operations of a distribution hub
  • Manages the inbound and outbound flow of goods
  • Ensures efficient sorting, storage, and retrieval of products
  • Optimizes warehouse space utilization and inventory management
  • Monitors employee performance and addresses any issues
  • Monitors key performance indicators (KPIs) to measure efficiency and productivity
  • Identifies and resolves operational bottlenecks and challenges
  • Manages stock levels to avoid stockouts and overstocks
  • Coordinates with transportation providers to schedule inbound and outbound shipments
  • Manages the loading and unloading of trucks and other vehicles
  • Ensures timely delivery of goods to customers
  • Monitors and controls warehouse expenses, such as labor, utilities, and equipment costs
  • Identifies opportunities for cost reduction and process improvement
  • Ensures compliance with safety regulations and quality standards

Operations Team Lead

Delhivery Ltd.
Gurgaon
07.2021 - 08.2024
  • Monitor and expedite flow of materials within the dock area and make adjustments when necessary
  • Load and unload cargo, prepare docks for incoming shipments, move them correctly upon arrival or departure and maintain accurate records of damaged/Untraceable goods
  • Maintain the shipment records from Pickup Team and Mid hub's team to trace the shipment and process in timely manners
  • Monitor Shift activity individual to maintain the accuracy at maximum
  • Conduct daily training to all the team staff to reduce the discrepancy
  • Encourage the team to build up innovative ideas and imbibe the quality culture in every team member
  • Maintain a Daily 5S roster to make effective daily work operations
  • Coordinate with the Linehaul team to meet the shipment TAT terms
  • RCA & daily tracker maintain about the shipment delay
  • Maintained Highest KPI 100% with zero discrepancy

Operation Executive

VE Commercial Vehicles Ltd.
GURGAON
09.2019 - 07.2021
  • Responsible for the overall daily management and control of the activities of Warehouse Operations with SAP.
  • Monitor daily Inward and Inventory movement
  • Daily vendor's follow up
  • Analyzed MIS with Inbound/Outbound data for HQ
  • Daily Inventory management
  • Quality and Inbound/Outbound Check points maintain to receipt /sell shipments
  • Daily 5S and FIFO maintain
  • Prepare KPI as per SLA
  • Inventory Audit

Operation Data Entry Operator

BPPI (Bureau of Pharma PSU'S Of India)
GURGAON
01.2019 - 09.2019
  • Maintain the vendor Schedule tracker (ASN Tracker)
  • Monitor daily Inward and Inventory movement
  • Daily vendor's follow up
  • GRN and Inbound MIS prepare
  • Receipt Invoice submitted to the Finance team with necessary documents (MRC)
  • Daily Inventory management
  • Quality and Inbound Check points maintain to receipt the shipment
  • Rejected and Non-QC passed material returned to vendors
  • Daily FIFO & 5S maintain

Education

Graduation - Science

CSJM Kanpur University
Kanpur U.P.
04-2016

12th pass out -

UP Board
Allahabad, Utter Pradesh
01.2013

10th pass out -

UP Board
Allahabad, Utter Pradesh
01.2011

Skills

  • Training
  • Inventory Management
  • Strategy Planning
  • Team Management
  • First Mile
  • Mid Mile
  • Manpower Handling
  • Operations monitoring
  • Logistics management
  • ERP
  • Process flows
  • SAP expertise
  • MS-Office
  • Google sheets

Industry

  • E-commerce - 3.8 Years
  • Automobile Spare Parts - 1.8 Years
  • Medicine Supply - 8 months

Accomplishments

  • Best Employee of the year 21-2022
  • Delhivery’s Agent of Change - 22-2023
  • Employee of the month - 23-2024
  • Great performance during the Diwali peak 2024.

Six Sigma Project Summary

  • Six Sigma DMAIC project, cutting hub turnaround time by 15% and improving departures.
  • Applied Lean Six Sigma to optimize sorting, reducing misrouted shipments by 15%.
  • Enhanced Line-haul efficiency, cutting cost per mile by 15% through improved routing.
  • Built KPI dashboards, boosting hub efficiency by 10% by tackling bottlenecks.
  • Implemented Predictive Maintenance, reducing Linehaul breakdowns and downtime by 20%

Languages

  • Hindi
  • English

Personal Information

  • Total Experience: 6.2 Years
  • Salary: 6 LPA
  • Expected Salary: 9 LPA
  • Notice Period: 60 Days
  • Date of Birth: 07/06/95
  • Marital Status: Single
  • Current Address : Binola Manesar Gurgaon - 122413
  • Permanent Address : Pakki Mahtauli, Khwajaphool, Distr - Kanpur Dehat(U.P.) - 209715

Timeline

Operations Manager

Delhivery Ltd.
09.2024 - Current

Operations Team Lead

Delhivery Ltd.
07.2021 - 08.2024

Operation Executive

VE Commercial Vehicles Ltd.
09.2019 - 07.2021

Operation Data Entry Operator

BPPI (Bureau of Pharma PSU'S Of India)
01.2019 - 09.2019

Graduation - Science

CSJM Kanpur University

12th pass out -

UP Board

10th pass out -

UP Board
Satyendr Rajput