Satyendra Pandey
Summary
Dynamic and results-driven Product Owner with 11 years of experience in driving product development and delivery. Proven track record of leading cross-functional teams to deliver high-quality products that meet customer needs and business objectives. Seeking an opportunity to leverage expertise in product strategy, Agile methodologies, and stakeholder management to drive innovation and success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Product Owner
Rakuten
07.2021 - 03.2024
- Spearhead the development and enhancement of Rakuten's Telecom OSS (Operations Support System) product, overseeing its entire lifecycle.
- Analyzed data to identify and prioritize features for Rakuten's Telecom OSS product, resulting in a 10% increase in operational efficiency.
- Conducted market research, leading to the identification of emerging trends and customer needs, which informed the roadmap and led to a 15% increase in customer satisfaction.
- Developed in-house tools for SDN, multi-vendor network automation, and orchestration, reducing manual intervention by 20% and enhancing scalability.
- Facilitated integration discussions with vendors, resulting in a 25% reduction in integration time and faster time-to-market for new features.
- Managed product backlog and sprint planning processes, resulting in a 30% improvement in development team productivity and on-time delivery.
Product Owner/Consultant
Mindtree Ltd
01.2019 - 07.2021
- Led the process of comprehending and gathering business requirements from Icertis's clientele, vendors, and senior leadership for the Contract Lifecycle Management (CLM) product, resulting in a 20% increase in customer satisfaction and a 15% reduction in contract processing time.
- Translated complex business requirements into clear and actionable user stories, facilitating streamlined development processes and reducing implementation time.
- Developed a strategic product roadmap for the CLM product based on rigorous business value and ROI analyses, leading to a 25% increase in revenue and a 10% improvement in market share.
- Conducted in-depth market research on emerging features in CLM technology, contributing to the development of innovative Contract Management capabilities and ensuring Icertis's competitive edge in the market.
Product Owner/Senior Business Analyst
Harman Connected Services
04.2017 - 01.2019
- Orchestrated the creation and upkeep of the Product Backlog tailored to the needs of the Background Verification (BGV) product, aligning it closely with the Product Roadmap for seamless integration of features and enhancements.
- Prioritized backlog items based on business value or ROI, optimizing functionality and efficiency of the BGV product.
- Managed the Product Dashboard, facilitating transparent communication of metrics to stakeholders for informed decision-making.
- Conducted thorough Requirements Gathering, Business Analysis, and Solution Designing processes to meet client needs effectively within the BGV domain.
Senior Business Analyst
Arctern
11.2012 - 04.2017
- Collaborated with department heads to enhance the ERP product "AIM" delivering monthly sprints using Agile methodology, resulting in a 20% increase in product efficiency.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Streamlined workflow for better productivity with the implementation of new software solutions.
- Ensured compliance with Quality Management Systems (QMS) and prioritized requirements for each Sprint through the steering committee.
- Managed Business Applications within the ERP portal, created user documentation, and provided training on new features.
Education
MBA - Information Technology
Amity University
Lucknow, India 04.2001 -
Bachelor of Technology - Computer Science
Northern India Engineering College (UPTU)
Lucknow, India 04.2001 -
Skills
Product Strategy & Roadmapping
Agile/Scrum Methodologies
User Story Definition & Prioritization
Stakeholder Management
Market Research & Competitive Analysis
User-Centric Design
Requirement Elicitation & Documentation
Data Analysis & Decision Making
UX/UI Design Principles
Project Management
Communication & Collaboration
Release planning
Certification
Certified Scrum Product Owner (CSPO)
Timeline
Certified Scrum Product Owner (CSPO)
06-2022
Senior Product Owner
Rakuten
07.2021 - 03.2024
Product Owner/Consultant
Mindtree Ltd
01.2019 - 07.2021
Product Owner/Senior Business Analyst
Harman Connected Services
04.2017 - 01.2019
Senior Business Analyst
Arctern
11.2012 - 04.2017
MBA - Information Technology
Amity University
04.2001 -
Bachelor of Technology - Computer Science
Northern India Engineering College (UPTU)
04.2001 -