Satyendra Singh

• Spearheaded iSchool Connect Pvt. Ltd.
• Product Analytics platform development by closely understanding user requirements and analyzing the current status of health of different in house
• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations products.
• Defined metrics and KPIs for effective dashboard creation and presented business insights to stakeholders
• Responsible for streamlining communication between disparate teams like web, operations, marketing and sales while closely working to solve complex business problems
• Drafted the quarterly roadmap and converted action items to the Product backlog
• Defined high-level epics while breaking them down to user stories and tasks using Agile methodology?
• Defined accurate Acceptance criteria for all the stories created
• Worked on increasing the user base of iSchool Connect to up to 10M users
• Surveyed clients to ascertain requirements and expectations for product.
• Executed analysis of risks and identified risk mitigation strategies.
• Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Evaluated trends to understand competitive environments and assess current strategies.
• Drafted reports on company financial metrics to assess successes and account for deficiencies.
• Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.

• Worked for client - | Amazon.in | - As a risk analyser.
• Worked varied hours to meet seasonal and business needs.
• Enhanced product presentation and promotional material displays, working alongside retail representatives.
• Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
• Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
• Analyzed portfolios and identified risk factors, facilitating reduction of delinquencies on new volumes and recommending risk-adverse underwriting strategies.
• Built and harmonized operations reports for team leaders, senior managers and executives.
• Produced accurate and timely collections reports, facilitating measurement, decision-making and engagement with customers.
• Developed and controlled execution of reporting and analytics for multiple operations departments.

• Worked for Mercedes Benz as a vendor and handled different KPIs of dealerships
• Prepared variety of different written communications, reports and documents.
• Here are five features that I used to make an effective KPI and also help me to know how to measure them in your business and the five features are as follows - Simple, Relevant, Aligned, Actionable, Measurable.
• Identified issues, analyzed information and provided solutions to problems.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Developed team communications and information for meetings.
• Conducted research, gathered information from multiple sources and presented results.
• Worked flexible hours across night, weekend and holiday shifts.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Developed and maintained courteous and effective working relationships.
• Created plans and communicated deadlines to complete projects on time.
• Exceeded goals through effective task prioritization and great work ethic.
• Participated in team-building activities to enhance working relationships.

• The general objective of the study is to get practical insights of Goods and Services Tax.
  The specific objectives are as follows: -
  • To be aware of the concepts of GST systematically.
  • To know about the difficulty in carrying out of GST and its reconciliation.
  • To know the practical approach of companies while executing GST.
  • To find out the reactions of the assesse about the Income tax act.
  • Find out the general alertness about the tax system.
  • To know about the difficulties and problems faced by individual tax payers.
  • To learn how to fill GST Returns both online & offline
  • To Generate E-Way Bill
  • To make Income and expenses

• This project is focused on employee satisfaction and productivity with the new and emerging software tools such as Confluence and Jira in Mphase Technologies India Private Limited. New technologies and the emergence of the upcoming Agile technologies have a greater impact on the productivity and the better outcomes of the organization and this resulted in the stability and achievement of the goals of an organization.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Used [ Zira and Confluence ] to analyze conversion rates across multiple digital channels.
• Identified, analyzed and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
• Performed routine tasks under direct supervision and within established procedures and guidelines.
• Interacted with clients for technical requests to understand business requirements in different project lifecycle phases.
• Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
• Attended workshops and seminars to remain current on computer applications.
• Analyzed user concerns, requirements and requests for system features and uses.
• Employed data mining techniques to identify business opportunities.

During my Internship tenure with Victory Software Solution, My conduct and behavior were found to be good, as an intern in the company I get to know about the growing popularity of online shopping in India, also I have conducted a survey to improve the accuracy of the project.

• Maintained energy and enthusiasm in fast-paced environment.
• Onboarded new temps by entering employee information into systems.
• Created plans and communicated deadlines to complete projects on time.
• Used critical thinking to break down problems, evaluate solutions and make decisions.