Satyendra Singh
Relationship Manager
Mau,Uttar Pradesh
Summary
Bilingual individual with a background advising educating and engaging clients on various tools that can help them improve their financial health. A confident Relationship Manager with a hands-on approach to implementing strategies that ensure customers have a positive experience with the company. Motivated banking professional possessing a strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 8 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
10
10
Certificates
2
2
Languages
Work History
Preferred Relationship Manager
HDFC Bank Ltd
Mau
07.2022 - Current
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
Priority Relationship Manager
Axis Bank - Mau
Mau
08.2021 - 07.2022
- Managing And taking care of HNI EUHNI Relationship and managing Portfolio
- Activated new accounts and issued customer identification numbers.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
- Explained account terms and conditions to customers.
- Tracked and processed customer account requests and applications.
- Maintained customer records and updated account information.
- Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
Realtionship Manager
HDFC BANK LTD, Mau
10.2017 - 07.2021
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills
- Operated in a self-directed environment with minimal input to solve problems and implement resolutions Planned portfolio solutions after carefully analysing clients financial health and future requirements
- Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
Personal Banker
HDFC BANK LTD
03.2015 - 10.2017
- Created innovative financial solutions to meet customer needs and provide Expanded client base by promoting new Financial Products Achieved consistent recognition as a top sales promoter
Sales officer
Axis Bank Ltd
Deoria
05.2014 - 02.2015
Education
M.Com - Financial Management
01.2010 - 04.2012
B.Com - undefined
Intermediate: P.C.M - undefined
Nominate and get reward and certificate for best personal banker for - undefined
Nominate and get reward and certificate for best - undefined
01.2015 - 04.2016
personal banker for the year
2016-17
Nominate and get reward and certificate for best RM for the year - undefined
2017-18
Skills
Financial planning processesundefined
Certification
Mutual Fund distribution certificate module VA from NISM.
Timeline
Preferred Relationship Manager - HDFC Bank Ltd
07.2022 - Current
Priority Relationship Manager - Axis Bank - Mau
08.2021 - 07.2022
Realtionship Manager - HDFC BANK LTD, Mau
10.2017 - 07.2021
Personal Banker - HDFC BANK LTD
03.2015 - 10.2017
- Nominate and get reward and certificate for best,
01.2015 - 04.2016
Sales officer - Axis Bank Ltd
05.2014 - 02.2015
Baba Raghav Das Bhagwan Das PG College - M.Com, Financial Management
01.2010 - 04.2012
Baba Raghav Das Bhagwan Das PG College - B.Com,
Sri Ram Inter College Tella Kalan Deoria - Intermediate: P.C.M,
Sri Ram Inter College Tella Kalan Deoria - Nominate and get reward and certificate for best personal banker for,
- Nominate and get reward and certificate for best RM for the year,
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