Satypal Singh
Majhara Dhanoula Kalan
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
MASSEXPRESSCARGOPVTLTD.
SENIOR SUPERVISOR
JAIPUR
11.2024 - Current
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Operated a variety of machinery and tools safely and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed routine maintenance and repair.
- Managed inventory and supplies to ensure materials were available when needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted testing of software and systems to ensure quality and reliability.
TEAMLEADER/RIVIGOLOGISTICPVT LTD.
TEAMLEADER
FARIDABAD
07.2021 - 12.2023
- ● Responsible for urgent-connection.
- ● Manage last mile delivery operations for a dispatch center destination and delivery time.
- ● Monitor and supervise the field executive to ensure that delivery operations are conducted as per require.
- ● Route-planning as per the defined areas/pin codes.
- ● Over see the hiring &training of new team members & support the in development.
- ● Responsible for quick revert on mails on daily basis.
- ● Managing pickups, trips & deliveries with in given time frame &handling efficiently, being overall charge. Ensure zero DEPS of materials and timely delivery of materials, along with real-time tracking and control management.
- ● Ensure people management, assigning responsibilities to employees as well as leading the team.
- ● Quality check and control of the good sin the warehouse at the time of pickups.
- ● Prepare RCA for report for each and every cases raises by clients. And ensure the clients for the safe
- ● Responsible for documents properly received and dispatch.
- ● Responsible for urgent-connection.
- ● Responsible for Day to Day vehicle sand drivers document verification.
Education
Bachelor of Science - Mathematics
DEVI SINGH MAHAVIDYALAYA.(DR.BAU)
MAJHARA SAMSHABAD AGRA12-2021
GED -
GOMATI DEVI INTER COLLEGE.
KUTKPUR ROHAI01-2017
High School Diploma -
D.A.D INTER COLLEGE AGRA.
SAMSHABAD01-2015
Skills
- Data analysis
- Equipment maintenance
- Route planning
- Inventory management
- Customer service
- Team building
Accomplishments
- Two times Awarded on Rivigo RLP(Owner Ship & Boundless Energy).
- ● Certified Loading Expert Award by Rivigo.
Languages
English
First Language
Hindi
Beginner
A1
Timeline
MASSEXPRESSCARGOPVTLTD.
SENIOR SUPERVISOR
11.2024 - Current
TEAMLEADER/RIVIGOLOGISTICPVT LTD.
TEAMLEADER
07.2021 - 12.2023
Bachelor of Science - Mathematics
DEVI SINGH MAHAVIDYALAYA.(DR.BAU)
GED -
GOMATI DEVI INTER COLLEGE.
High School Diploma -
D.A.D INTER COLLEGE AGRA.
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