SAUD UZZAMAN
Program manager
New Delhi,Delhi
Summary
Experienced Program Manager with a strong track record in driving business strategy, sales growth, and operational excellence. Skilled in leading cross-functional teams, optimizing revenue, and improving business performance. Specializes in stakeholder engagement, strategic execution, and data-driven decision-making to enhance customer outcomes.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Program Manager
Zomato
Gurgaon
08.2023 - Current
- Working closely with senior leadership on business strategy, performance tracking, and special projects.
- Leading cross-functional programs to ensure timely execution and alignment with strategic goals.
- Creating and maintaining dashboards, business reviews, and analytics to enable data-driven decision-making.
- Driving operating rhythms, leading key meetings, managing follow-ups, and ensuring effective communication across teams.
- Identifying process gaps and leading initiatives to improve efficiency and collaboration across business units.
Zonal Head
Zomato
04.2022 - 08.2023
- Leading a high-performing team and managing P&L for the assigned zone.
- Strengthening merchant relationships through consistent engagement and revenue growth strategies.
- Designing and deploying localized sales strategies to seize market opportunities.
- Conducting training sessions to upskill team members and enhance execution.
Key Accounts Manager
Zomato
New Delhi
04.2018 - 04.2022
- Managing partnerships with national QSR brands, dining chains, and hotels.
- Leading promotional campaigns across Ads and Zomato Pro to boost visibility.
- Creating sales strategies aimed at increasing order volume and market share.
- Analyzing performance metrics to uncover growth opportunities.
- Conducted regular account reviews to monitor progress, identify opportunities, and address concerns.
- Created sales forecasts to target daily, monthly and yearly objectives.
Assistant Manager
NightStay
05.2017 - 04.2018
- Conducting ongoing market research and analyzing competitors' strategies.
- Handling customer service operations to ensure satisfaction.
- Improving turnaround times by optimizing internal processes.
Education
MBA - International Business
Jamia Millia Islamia
New Delhi 01.2015 - 01.2017
BBA - Business Administration
Jamia Millia Islamia
New Delhi 01.2012 - 01.2015
Skills
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Urdu
Upper intermediate (B2)
Timeline
Program Manager
Zomato
08.2023 - Current
Zonal Head
Zomato
04.2022 - 08.2023
Key Accounts Manager
Zomato
04.2018 - 04.2022
Assistant Manager
NightStay
05.2017 - 04.2018
MBA - International Business
Jamia Millia Islamia
01.2015 - 01.2017
BBA - Business Administration
Jamia Millia Islamia
01.2012 - 01.2015
Similar Profiles
Divya TripathiDivya Tripathi
Key Account Manager at ZomatoKey Account Manager at Zomato
Irfan SiddiqueeIrfan Siddiquee
Associate Program Manager at ZomatoAssociate Program Manager at Zomato
Sameer JohrySameer Johry
Lead - Keay Account Manager - National Accounts at ZomatoLead - Keay Account Manager - National Accounts at Zomato
Tushar SharmaTushar Sharma
Senior Key Account Manager at ZomatoSenior Key Account Manager at Zomato
Pramod Kumar GuliaPramod Kumar Gulia
Senior Analyst Heathcare at R1 RcmSenior Analyst Heathcare at R1 Rcm