Saumil Shah

• Enhanced talent acquisition strategies by streamlining processes and implementing innovative recruitment methods.
• Collaborated with hiring managers to identify staffing needs, develop job descriptions, and establish candidate profiles.
• Conducted comprehensive market research to maintain knowledge of industry trends, ensuring competitive compensation packages for top talent.
• Managed a high-performing team of recruiters, fostering a collaborative environment focused on meeting organizational goals.

Responsibilities and Duties:

• Championed overall strategic direction, planning, and execution of business operations to guarantee sustainable growth and profitability.
• Managed departments like business development, marketing, HR, finance, and client services.
• Enhanced customer satisfaction by directing scalable staffing solutions.
• Managed P&L responsibilities, optimising resource allocation, budgeting, and forecasting to improve financial performance.
• Managed full recruitment cycle, from job posting and sourcing to interviewing and offer negotiation, enhancing candidate experience.
• Led a team of professionals by fostering a results-driven, high-performance culture through coaching, mentoring, and performance management.
• Cultivated strong industry relationships to promote services and improve business operations.
• Conducted thorough market analysis to identify emerging trends and adapt business strategy accordingly.
• Drove customer satisfaction improvements, evidenced by a 98% positive feedback rating from client surveys.

• Oversaw complete recruitment cycle, encompassing job posting, sourcing, interviewing, and offer negotiation, elevating candidate experience.
• Scheduled interviews, finding most suitable times with management and team members.
• Screened applicants to identify suitability for role, shortlisting and declining advancement in recruitment process.
• Developed talent pipeline strategies, identifying potential candidates through LinkedIn, social media and professional networks.
• Developed and implemented strategic talent acquisition plans to meet company growth objectives.
• Oversaw onboarding process, ensuring smooth transition for new hires into their roles.
• Scanned and filed employee contracts, documentation and other records.
• Developed and maintained a strong talent pipeline for critical and hard-to-fill positions.
• Coordinated with hiring managers to define precise job specifications and desired qualifications.
• Provided training and development for junior recruitment staff, enhancing team capabilities.
• Conducted induction programmes for new hires, aligning them with the company’s vision, values, and operational standards.

• Managed communication with candidates throughout the recruitment process, providing feedback and updates.
• Managed candidate hiring processes, from shortlisting candidates to hiring and onboarding.
• Conducted phone and face-to-face interviews with candidates utilising excellent judgment.
• Conducted extensive analysis into candidate CVs, searching for keywords and specific skills to streamline shortlisting.
• Provided regular reports to senior management on recruitment status, highlighting achievements and areas for improvement.

• Resolved customer complaints with empathy and professionalism, leading to increased satisfaction and loyalty.
• Used excellent and efficient problem-solving skills to address and resolve complex customer issues.
• Participated in regular team meetings to discuss performance metrics, set goals, and address customer service challenges.
• Maintained up-to-date knowledge of products, services, and policies to provide informed support to customers.

• Managed candidate database through Applicant Tracking Systems ATS to streamline recruitment processes.
• Developed and maintained a robust candidate pipeline for future hiring needs in the technology sector.
• Interviewed potential candidates, taking accurate notes to determine suitability for available positions.
• Advised candidates on CV optimisation and interview techniques, significantly increasing successful placement rates.