SAUMYA BAJPAI
Assistant Manager
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Assistant Manager
HDFC LIMITED
10.2020 - Current
- Leading a team of 30 DSA’s (Direct selling agents) for smoothened processing of the home loan and substantially brought down TAT to 3.2 days.
- Increased DSA files inflow by 50% within a quarter by scheduling training sessions and organizing weekly meeting to address the issues faced by them.
- Building relations with channel partners and effective networking to grow new business and increase productivity.
- Evaluated current operational strategies and recommend improvements.
- Wrote and shared process improvement reports with senior manager to increase the employee productivity and reduce redundant activities.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conferred with sales team members to evaluate processes and improve integration of after-sales assistance.
Research Intern
Nielson
Gurgaon
02.2020 - 03.2020
- Devised questionnaires, surveys and open forum discussions to generate real-time data collection from target demographic.
- Recorded accurate respondents' answers during interviews.
- Completed research, compiled data and assisted in timely reporting.
- Contributed social media content to increase brand visibility and value and promote the automotives and durables.
Summer Intern
KOTAK SECURITIES
04.2019 - 06.2019
- Understanding the right customer base for selling a niche product and creating the right pitch for interacting.
- Consulting with potential investors to assess objectives and discuss optimal strategies to grow their portfolio.
- Handling 60 calls per day to address customer inquiries and concerns.
- Using Microsoft Word and Microsoft excel tools to create documents and data management of existing clientele.
Education
PGDM - Marketing
Birla Institute of Management And Technology
06.2020 - 06.2022
Bachelor With Honours - Mathematics
Gargi College, Delhi University
06.2013 - 06.2016
I.S.C 12th - Science Education
St. Thomas School
04.2012 - 06.2013
Skills
Analytical tools eg MS Excel & SQL
Process Improvement
Leadership
Relationship building and management
Training and mentoring
Certification
Course on Microsoft Excel
Timeline
Course on Microsoft Excel
06-2022
Business analysis and process management
04-2022
Assistant Manager
HDFC LIMITED
10.2020 - Current
PGDM - Marketing
Birla Institute of Management And Technology
06.2020 - 06.2022
Research Intern
Nielson
02.2020 - 03.2020
Summer Intern
KOTAK SECURITIES
04.2019 - 06.2019
Bachelor With Honours - Mathematics
Gargi College, Delhi University
06.2013 - 06.2016
I.S.C 12th - Science Education
St. Thomas School
04.2012 - 06.2013