Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Saumya Pradhan

Senior Analyst
Noida

Summary

Senior Software Engineer with 8 years of experience, talented at providing customized and optimized solutions for all needs. Thrives within tight deadlines by applying agile development strategies. Comfortable overseeing large-scale development teams or independently coding complex projects.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Senior Software Engineer

Accenture
7 2019 - Current
  • Hands on experience in Robotics Process Automation with different platforms and implementation in Production environment.
  • Developed robots using Automation Anywhere and identifying and debugging an errors using Error Handlers.
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues.
  • Optimized code performance for improved user experience and system efficiency.
  • Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
  • Trained and mentored junior developers and engineers, teaching skills in Automation Anywhere and working to improve overall team performance.
  • Conducted thorough testing to identify and resolve bugs, ensuring optimal software performance.
  • Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.

Software Engineer

Tech Mahindra
02.2017 - 07.2019
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Implemented SQL queries, views and stored procedures to develop and access databases in MS-SQL server.
  • Worked with the data loading team for the AT&T project.
  • Improved software performance by identifying and resolving bottlenecks in code.

Education

PGP - Data Science And Business Analytics

Great Lakes Executive Learning
12.2021 - 09.2022

B.Tech - Electrical And Electronics Engineering

Krishna Engineering College
07.2012 - 05.2016

Skills

Programming/Database Languages - Python, JavaScript, VB Scripts, Macros, SQL Server, Automation Anywhere, UiPath

Incident Management

Teamwork and Collaboration

API development experience

Testing and debugging

Solutions deployment

Team reporting

Technical support escalations

Statistical analysis - Hypothesis Testing, ANOVA, Principal Component Analysis, Univariate and Bi-variate analysis

Machine learning - Classification, Regression, Clustering techniques etc

Visualization - Matplotlib, Seaborn, Tableau, Power BI

Cloud Computing

Accomplishments

  • Managing AIG Run Support team from last 6 months.
  • Worked to increase the success rate of the overall automations performance from 88% to 95% till now.
  • Improved AHT by 2 minutes for Critical automations.
  • Incident management (Tickets count reduced and reached within 30).
  • Awarded with Encore Awards thrice in the AIG project.
  • Managed the Vodafone project End to End - Client facing, Technical solutioning, Issue Handling, Enhancement of the automations processes.


Additional Information

  • Academic Projects -

1- Salary Analysis using ANOVA and Principal Component Analysis on College Admissions Data

2- Bank Customer Segmentation and Insurance Claim Prediction

3- Gems & Holiday Package Prediction

4- Forecasting Wine Sales for ABC Estate Wines company

Timeline

PGP - Data Science And Business Analytics

Great Lakes Executive Learning
12.2021 - 09.2022

Software Engineer

Tech Mahindra
02.2017 - 07.2019

B.Tech - Electrical And Electronics Engineering

Krishna Engineering College
07.2012 - 05.2016

Senior Software Engineer

Accenture
7 2019 - Current

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Saumya PradhanSenior Analyst