Saumya Rai
DevOps Engineer
Noida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. With Experience in AWS Cloud operations with over 4 years gained a reputation for excellent troubleshooting and problem solving skills and improving customer satisfaction.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
3
3
Certificates
Work History
AWS DevOps Engineer
Adobe
Noida
04.2021 - Current
- Supporting the infrastructure for the customer service platform , including AWS EC2 instances, databases, Elastic Load Balancers, S3 buckets, Route53 DNS records, and Cloudfront CDN distribution
- Deployed and maintaining the Infrastructure of Amazon connect Instance via CFT Stacks
- Integration of Automation test pipelines in Jenkins.
- Developed Ansible playbooks and automated the execution of the Automation test on Containers.
- Implemented redirect on nginx for a internal portal to be accessed by the vendors.
- Interacted and communicated with 10,000+ global customers, business users, and IT staff
Application Support Engineer
Adobe India
09.2015 - 11.2020
- Implemented technical solutions for customer engagements as part of an 8-member team
- Helped 500+ customers shape their journey to adopting the cloud, providing customers with technical and strategic support on their "cloud journey"
- Consulted, planned, designed, and implemented cloud solutions with 500+ customers
- Developed 150+ customer technology roadmaps to convey customer developmental needs
- Created 2 self-service account frameworks, 1 self-service environment framework, and 1 self-service pipeline framework
- Analyzed infrastructure and developed utilization reports, presenting to 6 stakeholders and 4 senior managers
Network Support Engineer
Swinton Insurance
Manchester
01.2008 - 10.2011
- Drafted post-mortem documentation analyzing instances of network system failures and detailing required repair and restoration efforts.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Designed and implemented cloud network infrastructures along with intra- and inter-data center connections.
- Supported users in setup and configuration of wireless bridge networks.
- Oversaw patch testing and deployment, script network software pushes and uninstalls.
- Monitored network hardware operations to evaluate proper configuration.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
Education
Master of Science - Computer Networks
University of Leeds
Leeds,UK 04.2007 - 05.2008
BTech - Computer Science
University of Pune
Pune,India 09.2002 - 08.2006
Skills
Git
Jenkins
Docker
Ansible
Terraform
Cloud Formation
DevOps Integration
AWS (EC2, ELB, RDS, S3, Cloudwatch)
Web-based software engineering
CI/CD
Software Development Lifecycle
Certification
Amazon Web Services (AWS) Certified
Timeline
AWS DevOps Engineer
Adobe
04.2021 - Current
Application Support Engineer
Adobe India
09.2015 - 11.2020
Network Support Engineer
Swinton Insurance
01.2008 - 10.2011
Master of Science - Computer Networks
University of Leeds
04.2007 - 05.2008
BTech - Computer Science
University of Pune
09.2002 - 08.2006