Results-driven technology leader with 20 years of experience in the payments and fintech domain. Proven track record of building high-performing teams and delivering value for large initiatives through transformational technical leadership.
Overview
24
24
years of professional experience
1
1
Certification
Work History
DIRECTOR OF ENGINEERING – Value Added Services
VISA CONSOLIDATED SERVICES
Bengaluru
09.2021 - Current
Expanded leadership role within the Acceptance Platform – Value Added Services responsible for Product development and leading Engineering teams for Tokenization and Data Engineering across Bengaluru, Belfast and Poland comprising 30+ FTEs and contractors
Proven track record for <5% rollbacks and zero production incidents alongside achieving other business OKRs
Built the India Data Center for VISA Token Management System (VTMS) platform – involved in drafting requirement charter, enterprise architecture and system design review, capacity planning, SRE parameters, roll-out strategy, monitoring and implementation
Responsible for all India Regulatory requirements for VTMS – implementing all RBI mandates and requirements
Successfully managed several data and technical audits
Contributed directly to Global Objectives and KRs FY 23 through FY25 – Increase merchant, reseller and partner adoption of a converged Token Management Service to be leading market solution – 12 B TMS tokens and 600 M Network Token (FY24)
Deliver Visa Token Service capabilities and new acceptance flows in VTMS encompassing features including VCEH (Push provisioning), Token for Token, Card Art for VISA Tokenization Management Service
Maintain Visa’s reputation in Security and availability - Deliver 99.999 Uptime and Optimize Network Token performance
Manage security posture as Application technical contact – no remediation timeline extensions for findings, 100% timely patching and upgrades
Integrated Data platforms for Tokenization Reporting to generate real time reports for Visa Business Execs and Merchants
Single Point of Contact for all APAC features built on Visa TMS – Guest checkout flow – managed the engineering implementation including enterprise design, implementation, monitoring, scaling and rollout
Delivered several features on VTMS to have parity and compliance with other network token features including Visa Token Service (VTS), Mastercard (MDES), AMEX
Selected for Visa Women Leadership program conducted by UC Berkely with 15 other Directors and Senior Directors in APAC and EMEA
As evangelist for GenAI – Driving 80% adoption for code reviews, test automation improving efficiency by 80%
Been judge for several Hackathons, placed in top 5 amongst 50 teams as part of GenAI ideation workshop
Technical blogs and talks on GenAI to credit
TECHNICAL TRIBE HEAD - GTB
SOCIETE GENERALE GLOBAL SOLUTION CENTRE
Chennai
04.2018 - 09.2021
Set up Global Transaction Banking Unit spanning across 3 Sub Business Lines in GSC (Chennai) from base zero – International Cash Management (CMI), Liquidity (PRC-LMS) and Correspondent Banking (BAN)
Ramped up the unit from zero to ~45+ FTEs, encompassing 8+ applications (autonomous ownership) with oversight encompassing 40+ other applications [including Payment engines, Settlement Systems, Transaction orchestrators, Referentials, Cash Pooling, Reporting, Trade, FX applications spread across 4 Regions ASI, AMER, INDIA, EUR in the Global Transaction & Payment Services (GTPS) and Retail (ITIM) estate] in less than 3 years
Responsible for driving digitalization and transformation for at least 5 applications (full ownership) in the perimeter by migrating to microservices cloud-based architecture (On-Prem to Oracle Cloud Platform)
Managed the bank’s flagship transformation programme for transformation of all Retail & Wholesale banking applications to a digital/vendor based estate
Was involved in technical & functional review for the RFP/RFQ process that started in Q4-2020 involving 15+ global vendors
Represent the global STEERCO from GSC, co-sponsor for OKR (Objective Key Results) for Digital transformation, Client NPS and Capabilities & Careers
As Data science evangelist applied Machine learning (EDA and Predictive analysis) to understand customer transaction patterns, predict over drafts and negative balances for Corporate Banking customers of Globalcash and advising clients on offerings including Working Capital Loans etc
Presented to Asia PCM Business using predictive technique
Senior Leadership program cohort in GSC – selected among top 5% of women senior leaders globally
Sr. DELIVERY MANAGER
VIRTUSA CORPORATION
06.2016 - 04.2018
As Senior Delivery Manager for the BFS vertical of Virtusa, delivered a huge Technical Program for First Data Corporation Inc
To fix 100K+ Security vulnerabilities in their suit of Retail & Corporate Banking applications covering ~100 applications – FirstData and various Banking interfaces like Citiconnect, Enterprise services etc
Ramped up to a team of ~200 FTE within 10 months to address all critical security vulnerabilities implementing Agile/Kanban working closely with Security experts and Industry SMEs
Led the technical approach walkthrough to customer based on Static and Dynamic vulnerability detection for OWASP, False positive handling, testing strategy covering penetration, SIT etc
Implemented Virtusa GIP (Global Innovation process) and adopted best practices on Delivery Score card, Audits and Innovation to ensure smooth delivery from RFP till the closure within budgets
As Program manager for Paypal Inc., took responsibility for program delivery for 3 teams comprising of ~30 direct engineering staff of Paypal Inc delivering Pega solutions for Global Operations division
Responsible for driving Agile practices, program and stakeholder management spread across – SJC, Omaha, Europe, APAC and India to deliver several Paypal BigBets initiatives like Paypal India rollout, Venmo and Alipay implementation
Member of exco representing program (PMO) that comprised of Paypal Leadership and Global PMT
RELEASE MANAGER
ROYAL BANK OF SCOTLAND
01.2011 - 04.2014
As Global Tech Release & Implementation manager for Multi Channel Sales (MCS) - Retail Banking division of RBS handled MCS which was a green field transformation programme for creating online Current account via STP for Natwest, Ulster & RBS brands
As technical Release Manager was responsible for planning iterations, managing technical dependencies, working closely with Architecture team and end to end stakeholder
Chaired very critical Command & Control calls with global stakeholders across Edinburgh, London, Chennai, Gurgaon – every day for 10 months
Responsible for finalizing and ensuring delivery of technical (NFR) and functional requirements working closely with Global Enterprise ARC team & UX teams
As project manager of Corporate Banking Division was responsible for delivery of a £18 million programme to deliver a customised Microsoft Dynamics CRM 2011 solution to 3,000 users in the Corporate Banking division with vendors., Developer for Messaging modules in Java for in-house Product start-up (building Enterprise J2EE containers)
Software Engineer to Senior Consultant
09.2000 - 12.2010
As a senior consultant at Cognizant Software (India): Instrumental in setting up Application support at ODC following ITIL model through transition from Client team for Comet Inc
As Technical Designer was responsible for UI module design for in Java, JSF framework by working closely with Architects and Designers from Client side for Kohl's Retail Corporation
As a software consultant at Genovate Singapore- Was hands-on designer & developer in Java, .NET for various Asian clients like Sony Inc., Eng-Wah Cinemas
Developer in Java and .NET for Retail banking – Bank of America
Developer for Messaging modules for in-house Product start-up (Orchidsoft - building Enterprise J2EE containers)
Education
MTECH - SOFTWARE SYSTEMS
BITS PILANI
06.2015
Bachelor of Engineering - INSTRUMENTATION & CONTROL ENGINEERING
Lead Regulatory Compliance at VISA Consolidated Support Services (India) Private LimitedLead Regulatory Compliance at VISA Consolidated Support Services (India) Private Limited
Executive Partner, SAP Expert & Specialist in Software, Cloud & Added-Value Services at SOA PeopleExecutive Partner, SAP Expert & Specialist in Software, Cloud & Added-Value Services at SOA People