Summary
Overview
Work History
Education
Skills
Timeline
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Saumya Singh

Student
Thunder Bay

Summary

Highly efficient service crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Detail-oriented individual successful at providing excellent customer service by maintaining positive attitude. Reliable Service Crew Member knowledgeable about Customer service, drive-thru operations and compliance standards. Hardworking team member with one year and four months of experience and flexible schedule.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
10.2022 - Current
  • Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Streamlined order processing by communicating effectively with fellow crew members and management staff.
  • Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
  • Continuously engaged in learning opportunities such as workshops or trainings to improve personal performance within the role.
  • Contributed to the achievement of sales targets through upselling food items when applicable.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Worked front counter, drive-thru and other areas.

Education

Honours Bachelors of Science - Psychology

Lakehead University
Thunder Bay, ON, Canada
04.2001 -

Higher Secondary Certificate - Science

City Montessori School
Lucknow, India
04.2001 -

Skills

  • Beverage Preparation and inventory restocking
  • Food Running
  • Drive-Thru Operations
  • Efficient task completion
  • Time Management
  • Problem-Solving
  • Teamwork and Collaboration
  • Stress Tolerance
  • Cash Handling
  • Written and Interactive communication skills
  • Upselling abilities
  • Strong Work Ethic

Timeline

Crew Member

McDonald's
10.2022 - Current

Honours Bachelors of Science - Psychology

Lakehead University
04.2001 -

Higher Secondary Certificate - Science

City Montessori School
04.2001 -

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