Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
SAUMYA KAMLESH CHOPRA

SAUMYA KAMLESH CHOPRA

MUMBAI

Summary

Experienced professional with strong technical expertise, polished presentation skills, and extensive background in Trade Finance & Transaction Banking. Seeking to drive personal and professional growth within the Corporate Banking sector. Skilled in utilizing exceptional people skills to make a meaningful impact and deliver top-notch contributions to the organization.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Director & Head – Implementation - India, International Trade & Transaction Banking

Credit Agricole – Corporate & Investment Bank
09.2023 - Current
  • Heading – Implementation, Transaction Banking for the International Trade & Transaction Banking (ITB) business line of the of the Credit Agricole – Corporate & Investment Bank Mumbai.
  • Reporting into the Global Head of Implementation in Paris (Global HO) and to the Transaction Banking Sales Head locally.
  • I am responsible for Implementing Cash Management, E-channels including Supply chain, Trade Finance, Liquidity, Domestic and cross-border payment solutions.
  • The role of Implementation Manager involves designing, developing, and implementing Cash Management products/processes for corporate customers, on both, collections, and payment verticals. Liaising with internal (within bank) and external stakeholders to ensure smooth implementation of ITB products offered to the client, including Banks e-channels platforms like internet based, host2host or SwiftNet connections.
  • I am responsible for the successful initiation, planning, designing, execution, monitoring, controlling and closure of the project, creation of Project Plans, tracking of the project progress, sharing regular updates on the status of the implementation, with all the internal and external stakeholders, Including Integration activities such as File format testing, connectivity testing and UAT to ensure timely completion of the project.
  • I am also responsible for setting up processes and controls around Implementation activities to eliminate any scope of fraud or operational risk and ensure compliance in-terms of internal and external regulations.
  • Working closely with sales at the time of initial pitch/RFPs to the client on technology solutions to be offered to the clients. Supporting Product during the development stages of the solution in terms of gathering requirements, analysing competition and market practices and testing.
  • Managing major client implementations as a Project to ensure smooth transition experience for the client resulting in minimal or zero business impact for the client and faster revenue generation for the bank.
  • Client Implementation – International Trade & Transaction Banking

Vice President – Client Implementation

The Hongkong & Shanghai Banking Corporation Limited
12.2016 - 05.2019
  • Worked as Vice President – Client Implementation for the Global Liquidity and Cash Management (GLCM) division of The Hongkong & Shanghai Banking Corporation Limited, Mumbai.
  • The role of Implementation Manager involved designing, developing, and implementing Cash Management products/processes for corporate customers, on both, collections, and payment verticals. Liaising with internal (within bank) and external stakeholders to ensure smooth implementation of GLCM products offered to the client.
  • The role also included setting up and managing the electronic banking channels, both online internet banking and Host2Host channels, for the corporate customers.
  • As a Project Manager for the Implementation deals, I was responsible for the successful initiation, planning, design, execution, monitoring, controlling and closure of the project, creation of Project Plans, tracking of the project progress, sharing regular updates on the status of the implementation, with all the internal and external stakeholders. It also included overseeing the Integration activities such as File format testing, connectivity testing and UAT to ensure timely completion of the project.
  • Assisting sales with technology solutions being offered to the clients at the time of initial pitch/RFPs to the client. Understanding client’s requirement, design a solution and demonstrate the same to the client, to win their buy-in.
  • Ensuring smooth transition for the client during the implementation stage and over all reducing the TAT of the implementation, resulting in faster revenue generation.
  • Tracking and monitoring the actual revenue generation from the client as against the estimated value.
  • Client Implementation – Global Liquidity and Cash Management

Senior Consultant

Intellect Design Arena Limited
12.2015 - 11.2016
  • IGTB product suite consists of high-end product solutions in the Global Transaction Banking domain, which includes Liquidity Management, e-Channel Solution, Payments Management, Collections and Receivable Management and Trade Finance Solution.
  • The role involved applying domain and product knowledge to ensure appropriate and effective solutions are rolled out as part of the product, to various global and high street banks, custodians in the area of corporate Liquidity Management.
  • Currently managing Liquidity solutions product, which enables banks to add value to their liquidity management services offering to the corporate clients.
  • Role also involved Planning and managing requirement analysis, product walk through, fitment, solution design, documentation, and training. Liaising with multiple stakeholders to confirm the solution and obtain their buy-in, sign-off. Actively involved in testing strategies and prioritize business scenarios for tests, to ensure delivery of a quality product.
  • Intellect Global Transaction Banking Solutions(iGTB) – Liquidity Solutions

Assistant Vice President – Client Implementation

The Hongkong & Shanghai Banking Corporation Limited
02.2013 - 12.2015
  • Worked as an Assistant Vice President – Client Implementation for the Payments and Cash Management (PCM) division of The Hongkong & Shanghai Banking Corporation Limited, Mumbai.
  • The role of Implementation Manager involved designing, developing and implementing Cash Management products/processes for corporate customers, on both, collections and payment verticals. Liaising with internal (within bank) and external stakeholders to ensure smooth implementation of CMS products offered to the client.
  • The role also included setting up and managing the electronic banking channels, both online internet banking and Host2Host channels, for the corporate customers.
  • As a Project Manager for the Implementation deals, I was responsible for the successful initiation, planning, designing, execution, monitoring, controlling and closure of the project, creation of Project Plans, tracking of the project progress, sharing regular updates on the status of the implementation, with all the internal and external stakeholders. It also included overseeing the Integration activities such as File format testing, connectivity testing and UAT to ensure timely completion of the project.
  • Assisting sales with technology solutions being offered to the clients at the time of initial pitch/RFPs to the client. Understanding client’s requirements, design a solution and demonstrate the same to the client, to win their buy-in.
  • Ensuring smooth transition for the client during the implementation stage and over all reducing the TAT of the implementation, resulting in faster revenue generation.
  • Tracking and monitoring the actual revenue generation from the client as against the estimated value.
  • The role also involved handling Account Opening/KYC process/procedures & Client Service Agreement execution. I was responsible for handholding the client throughout the account opening and services documentation process. My profile also demanded me to liaise with Banks legal team and the client, for any negotiations on service agreements.
  • During this period, I had received an High5(Employee Appreciation & Awards Program) from the Customer Group (Relationship Management) for the seamless implementation resulting in enhanced customer experience. This was a result of Strong product and technical knowledge of the processes and systems, combined with right presentation, management and interpersonal skills. These skills also corroborate in cross selling ability.
  • Client Implementation – Payments & Cash Management

Implementation & Service Manager

Deutsche Bank AG
05.2006 - 01.2013
  • Worked as an Implementation and Service Manager, Trade Finance and Cash Management Corporates, at Deutsche Bank AG.
  • During this role I had attained thorough knowledge of Cash Management products, both on Collection and Payment solutions which made me a complete Implementation Manager.
  • The role of Implementation and Service Manager involved designing, developing and implementing Cash Management products/processes for corporate & MNC clients and also servicing them on an on-going basis. Liaising with internal (bank) and external stakeholders to ensure smooth implementation of CMS products offered to the client.
  • As part of the deal team, partnered with the sales to demonstrate e-channel and the technology solution capabilities of the bank the clients at the time of initial pitch/RFPs.
  • Understanding client’s requirement, design a solution and demonstrate the same to the client, to win their buy-in.
  • During this role, I have single handed-ly lead the Pune branch from an Implementation, Integration and Services perspectives, for over 4 years. I was leading a team of with implementation officers (external staff) during the last 2 years of this period.
  • Also, during this period, successfully implemented multiple collection and payment mandates for over 100 clients, including over 20 complex payment solutions which involved SAP, Oracle or other ERP integration and Host2Host connect service.
  • I was directly handling and managing the user entitlements and access, file format testing, connectivity testing& UAT for both online and H2H modes of e-channels.
  • In 2012, I had successfully implemented Bank’s first FSCM(Financial Supply Chain Management) solution, in India for vendor financing.
  • The Implementation and Service Manager role also involved Client On-Boarding role, where in client is handheld throughout the account opening and services documentation process. My profile also demanded me to liaise with Banks legal team and client, for negotiations on service agreements.
  • I had been Awarded Global Transaction Banking – GTB Ratna award for my contribution to the growth of the GTB India business. This again was a result of Strong product and technical knowledge of the processes and systems, combined with right presentation, management and interpersonal skills.
  • Implementation and Account Management Services

Senior Executive

Smart Data Processing Pvt. Ltd.
06.2005 - 05.2006
  • Worked with the Implementation & Product Team of the Cash Management Corporates, Deutsche Bank AG
  • During this role I was gaining knowledge of the various Cash Management products Viz Collections & Solution Mandates.
  • Development of VB based tool which helps in Mapping of customer locations with the existing CMC products/arrangements. Supporting the Correspondent/Partner Bank Networking and Sales team with data analysis on the partner bank availability and cost effectiveness at different remote locations.
  • Better knowledge of product/ various processing systems used and thereby generation of various data and analysing, Product profitability based on locations/ products/banks etc.
  • I was providing support in software design, Validations, MIS requirements, UAT and implementation of various Solution Mandate software/applications across locations.
  • Product and Implementation

Executive (Operations)

Infomatics Services Pvt. Ltd. Mumbai
03.2004 - 02.2005
  • Operations - Understand and analyse the client’s processes/requirements. Prepare process flow and identify the critical areas. Prepare/Finalize the pricing quotes for various jobs. Preparing Job plan and assigning the duties. Ensure timely and correct completion of the jobs. Resource planning for optimum output.
  • Account Management- Explore newer avenues for increasing service business in terms of function and customer base. Handling Client queries. Understanding, forecasting and servicing the client requirements. Exploring and increasing our business within the account. Usual account management such as accruals, invoicing and collections.
  • Major Accounts Handled- ICICI Bank – Processing and dispatch of PDCs, Closure of long outstanding cases. HSBC – Bulk processing and dispatch of PDCs, Closure of long outstanding cases. Deutsche Bank – Processing of Utility payment cheques (Airtel Maharashtra, Airtel Mumbai, Idea Maharashtra, MTNL Landline, Dolphin Mobile, Tata Power, Tata-AIG and Mahanagar Gas Bill Payment Data Processing Systems) IDBI- PDCs dispatch
  • Business Process Outsourcing

Systems Engineer

Infoton Systems and Services Pvt. Ltd. Mumbai
11.2000 - 08.2003
  • Worked as a Systems Engineer with ICICI Bank, Product Technology Group (PTGCMS).
  • Leading the Technical Support Team for Cash Management Service's PROFUNDS software.
  • Providing technical support to 132 branches scattered all over the country for the above said software. Ensuring smooth and error free working of software in the branches. Coordinating the installation of the software in the new branches and installing new patches (exe's, htmls) in the existing branches. Uploading of master data files in centralized oracle database and also in the branches. Monitoring smooth flow of transaction data from the branches and the corresponding updation of the same in the centralized database. Learn the problems at the branch level and providing solutions for the same.
  • Part of the job was recommending any modifications or changes required in the software to the software vendor.
  • Worked on contract as a Systems Engineer with ICICI Bank, IT Department of Corporate Office.
  • Providing support to all the branches throughout the country, which includes software support, server, and database maintenance on local and remote servers. Generating data and report files in the desired format required by different departments of the bank such as Corporate Accounts & Taxation, Retail Banking, FX etc. using SQL and Unix Shell Scripts. Automating the transfer of these data and report files to and from different servers using shell, ftp scripts and UUCP (Unix to Unix Copy Protocol) and setting cronjobs for the same to minimize human intervention.
  • Coordinating with our support offices all over the country for Installations at the branches and providing telephonic support for the same. Troubleshooting of day-to-day technical and operational errors reverted by branches.
  • Consultant – IT Support Engineer

Education

PMP Certification - Certified Project Management Professional

Project Management Institute
Pennsylvania
12.2022

Bachelor's Degree - Commerce

Mumbai University
Mumbai, Maharashtra
04.2000

High School or Equivalent - Commerce Faculty

Mumbai University
Mumbai, Maharashtra
03.1996

Skills

  • Project Management - Expert - Currently - 11 years
  • SwiftNet/Host2Host/TMS Integration - Expert - Currently - 8 years
  • Domestic & Cross-Border Payments - Expert - Currently - 8 years
  • Automatic Bank Reco - Middle - Currently - 11 years
  • API Integration - Middle - Previously - 2 years
  • Documentation & Negotiation - Middle - Currently - 6 years
  • SAP-FICO Module - Beginner - Currently - 11 years
  • Flat File, XML, Spool File - Expert - Currently - 14 years
  • Data Junction - Conversion Designer - Expert - Previously - 5 years
  • FTP and DOS BATCH File Scripting - Middle - Previously - 3 years
  • Oracle DB Administration & SQL - Beginner - Previously - 1 year
  • UNIX and Shell Scripting - Beginner - Previously - 2 years
  • Computer Hardware & Assembly - Beginner - Previously - 2 years

Certification

PMP

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
French
Beginner (A1)

Timeline

Director & Head – Implementation - India, International Trade & Transaction Banking

Credit Agricole – Corporate & Investment Bank
09.2023 - Current

Vice President – Client Implementation

The Hongkong & Shanghai Banking Corporation Limited
12.2016 - 05.2019

Senior Consultant

Intellect Design Arena Limited
12.2015 - 11.2016

Assistant Vice President – Client Implementation

The Hongkong & Shanghai Banking Corporation Limited
02.2013 - 12.2015

Implementation & Service Manager

Deutsche Bank AG
05.2006 - 01.2013

Senior Executive

Smart Data Processing Pvt. Ltd.
06.2005 - 05.2006

Executive (Operations)

Infomatics Services Pvt. Ltd. Mumbai
03.2004 - 02.2005

Systems Engineer

Infoton Systems and Services Pvt. Ltd. Mumbai
11.2000 - 08.2003

PMP Certification - Certified Project Management Professional

Project Management Institute

Bachelor's Degree - Commerce

Mumbai University

High School or Equivalent - Commerce Faculty

Mumbai University

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SAUMYA KAMLESH CHOPRA