Eleven years of experience, with three years of experience in food production and quality, and eight years in quick commerce supply chain, handling perishable and fast-moving goods. Work closely on loss reduction, process development, workforce productivity, and customer escalation. I passionate to work deeply on tech-oriented, process-driven supply chains to solve real-time monitoring, loss control, and higher customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Shift Manager
ZOMATO HYPERPURE PRIVATE LIMITED
Noida
07.2023 - Current
Responsible for FC operation of perishable items, milk, and F&V fulfillment to deliver 160-200 MT (3.5-4.0 lac units) a day to over 120 Blinkit dark stores in the UP-NCR location.
Responsible for delivering the warehouse top-line matrix, such as NR, DN, OTD, OTIF, and Fill rate.
Managing day-to-day operations in various functions in the warehouse including inwarding, inventory management, packing.
Department wise manpower planning and allocation, cross functional productivity increase
WoW and MoM performance assessment and improvement planning for 18 executives including 4 direct repartees.
Work closely with central team for day-to-day operations and new project implications on ground
Warehouse Manager
Wheelocity Fresh Pvt. Ltd
Kolkata
01.2022 - 07.2023
Looking after the Zomato Hyperpure warehouse as a 3PL partner.
Oversaw daily warehouse operations, and ensured efficient workflow.
Organized regular cycle counts of physical inventory to ensure the accuracy of system data.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Established procedures for receiving, storing, and handling different categories (food, non-food, dairy, frozen) materials safely.
Business Development Manager
Star Agribazaar Technology Limited
03.2020 - 06.2021
F&V commodity E-Trade Business Modeling, Process Implementation, and Risk Mitigation.
Liaisoning with commissioning agents in Rajasthan, MP, and UP in different mandis for successful trading of apples.
Coordination with sourcing points, like FPOs and local traders.
Assistant Manager - F&V Buyer
Bigbasket
Kolkata and Patna
04.2018 - 03.2020
Establish a collection center at the Patna location by farm-level crop identification and farmer development for primary sourcing, i.e., a collection center for seasonal vegetables.
Planning, indenting, and front-end pricing to achieve a 30% L1 margin.
Price negotiation and procurement planning—commodity-wise, considering perishability and seasonality.
Effective strategy planning and implementation to reduce procurement costs, operational losses, DCs, and CCs write-off.
Process implementation as per quality standards for incoming and outgoing material.
Address customer complaints to maintain the target below 1%, and take forward and backward corrective action.
I headed a team of 20 people to perform day-to-day quality inspections.
Shift Incharge and QA officer
SAJ Food Products Pvt. Ltd
Kolkata
12.2012 - 06.2015
Shift-wise production planning for 25 MT and managing a team of 30 workers on a shift.
Efficiency calculation, production report making, and documentation in accordance with the norms of Nestle India.
Sampling and quality analysis of raw materials and finished products.
Quality Lab Chemist
Dream Bake Pvt. Ltd
Kolkata
06.2011 - 12.2012
Execution of sampling and quality control tests for raw materials and finished goods, as per SOP guidelines set by ITC Ltd.
Monitoring of food safety and control during online production and packaging, and conducting hygiene safety audits.
Education
MBA - Agricultural Business And Management
National Institute of Agriculture Marketing
Jaipur
03-2018
B.Tech - Food Technology
Haldia Institute of Technology
Haldia
06-2011
High School Diploma -
Naktala High School
Kolkata
01-2007
Skills
Process improvement strategies
Workforce planning, assessment, and efficiency planning
Operations management that drives toward loss control and a productive process
Inventory management
Languages
Bengali
Native
Native
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
Training on ISO 9001:2008 and Total Quality Management under CSTRI, Kolkata, in 2011.