Saurabh Agarwal

• Supply Chain Specialist with a strong track record of driving customer satisfaction and cost economics of highly reputed business units.
• Process Design with a rich experience of E2E Fulfillment Center Operations (B2C & B2B) & Hyperlocal business.
• High Performance Human Capital Leader: known for scaling and creating high-performing teams by providing customized programs with focus on collaboration, capability & performance to teams of 200 to 1000+ people.
• Process Management Specialist, with impeccable record of piloting beneficial change/transformation and process automation (including employee adoption) and cost and performance/productivity optimization exercises.
• Inclusion Strategist: Abilities in harmoniously managing day to day tasks with a talent for Operations & Supply Chain Management involving Cost management, Process designing & Excellence (dark store operations- B2C), Logistics, Administration, Warehouse Administration, Inventory Control, Techno-Commercial Functions, Procurement, Vendor Management, Documentation & Client Relationship Management in line with industry best practices.
• Program Management to set up new facilities and expansion of existing facilities.
• Strong Employee Relations: Working with business leaders & HR teams to provide business-focused issue resolution, with consistent application of company policies & procedures.

• Inventory holding capacity increased by 40% through effective space utilization at Gurgaon FC and 7% in Bangalore FC through pallet storage.
• Scaled outbound operation capacity by ~25% for big sale events through extensive space and productivity planning.
• Reduced P2D time by 35% (from 90 mins to 60 mins) through pick path optimization and fast-moving zone creation.
• 99.5% Re-inventorize of RTO products by redesigning QC processes & developing techniques of inhouse repairs.
• Created first Issue Resolution Team for QC reject products and vendor issues resolutions.
• 100% inventory match for consecutive 3 years during external party audits at Gurgaon FC.
• Active member of Capex and layout planning team for new and existing facilities.
• ISO certified internal auditor for Flipkart.

12+ years of experience in leading end-to-end Supply Chain charters including E2E Supply Chain Operations Restructuring and Management, Profit Center Management and Vendor Management across the ecosystem and building institutional capacity. Adept in driving Process Excellence, Cost and Review Mechanism.