Looking for an opportunity to bring enthusiasm and expertise to the forefront of a leading company's marketing and sales resulting in enhanced and improved business decisions leading to optimal growth.
Overview
9
9
years of professional experience
Work History
Territory Manager
American Express
02.2020 - Current
Promoted to Territory manager in Feb'20 and currently managing a team of 4 sales executives.
Responsible for new acquisition, strengthening existing relationships and reviewing no. of customer acquisitions through the sales team.
Drive performance and employee engagement through mentoring and training (sales skills, team building, soft skills, product training, etc).
Account Development Specialist
American Express
06.2021 - 08.2022
Handling accounts of top customers for consumer cards basis portfolio allocated.
Driving portfolio growth , cross sell(insurance), customer satisfaction and client retention targets for top customers.
Relationship Manager
American Express
Delhi
06.2015 - 02.2020
Responsible for managing Business to Customer (B2C) sales and dealt extensively in credit and consumer cards.
Joined organization in june'15 as third party employee (Serco ) and got promoted to American Express payroll within 5 Months.
Got all the promotions as an individual contributor on fast track.
Ensured all performance standards are met viz. business targets,controls and compliance.
Established strong client relationships to drive business development.
Education
PGDM - Marketing
IMT Ghaziabad
Skills
Customer Service
Business Relationship Management
Sales Management
Client Acquisition
Business Development
Account Development
Accomplishments
Awarded as Big leap winner for 2nd quarter in 2019.
Awarded Champions trophy for various quarters since 2016 for outstanding achievement.
Awarded Pan india top performer for acquiring most number of Platinum charge card during a contest in 2019.