Saurabh Bhatnagar

Member of Comms. & Media COE (Global) I perform multiple roles starting with Sales Enablement, PreSales / Sales Support, Business Development, Project Delivery, RFI/RFP responses, Solution Architect etc.
Lead for multi-vendor 5G Lab being setup from scratch (Platform, NF, Orchestrators, Simulators, use-cases)

Project-1: Greenfield Smart City Infrastructure Planning & Design
• Strategic consulting partner to client (Government) for Smart city infrastructure development
• Creating Basis of Design – BOD, HLD, LLDs
• Help create, review, refine smart city network infrastructure designs
• Writing RFI, RFP, RFx
• Technical validation on Network and IoT designs
• Incorporate global best practices
• Managing E2E RFx lifecycle - from creating to rollout followed by vendor shortlist & selection
• Form Monetization Strategy
• Advisor to client during meetings with Regulatory and Ministries

Project-2: Digital Strategy for Greenfield Smart City, Middle East
• Greenfield project where client is looking to procure multimillion-dollar ICT equipment with no precedent
• Analysing requirements, identifying best in class products/vendors to fulfil those requirements
• Interview vendors to find best fit amongst product & services, ensure availability in the region, framework agreements etc.
• Crafting RFX elaborating technical and non-technical requirements, pre-qualification & procurement process
• Creating standard response templates, evaluation matrix and score cards

Project-3: Telco Workload Migration to Hybrid Cloud (Network Functions & OSS Applications) – Tier -1 Opco. in Africa
• Telco Workload Migration to Azure Cloud
• Network Functions (CS Core, EPC, IMS, 5GC) to AFP and OSS apps. to Public Cloud

Project-4: Zero Touch Network Automation – Tier -1 Opco. In APAC
• NOC tools & process automation
• Updating existing Inventory using Network Discovery & Inventory tool
• Stitching Physical & Service Topology
• Service Impact Analysis & RCA
• Process Transformation (As-Is vs To-Be Process design)
• Opex. and MTTR Reduction

• Senior consultant 5G-NR / Core, LTE-RAN / EPC / IMS
• LTE/5G - concepts of network architecture and protocols/procedures, 5G NSA/SA
• NFV - concepts of virtualization (VMs, containers), lifecycle management (Orchestration), cloud native principles
• Handling Products: 5G-NR (CU/DU), AMF, SMF, IMS Core, Web-RTC Gateway, ePDFG, RCS/RMS, Voice Mail server, TAS
• Exposure to product life cycle, product development and 3GPP specifications
• Responsible for expansion in emerging markets i.e., Africa, APAC and ME
• Engage in consultative and insight-driven discussions with client's team to position our products and services
• Present and demonstrate product concepts and capabilities in a manner to emphasize solutions to critical business challenges vs. traditional box selling approach
• Deliver comprehensive bid proposals (RFP / RFI /RFx's)
• Lead generation, qualification, pipeline addition and revenue generation

• Negotiated $10M purchase and delivery of Analytics suit.
• Responsible for expansion in markets i.e., Africa, APAC & ME.
• Engage in consultative and insight-driven discussions with client's team to position Subex products and services.
• Developed impactful and strategic partnerships to drive business development.
• Present and demonstrate product concepts and capabilities in a manner to emphasize solutions to critical business challenges vs. traditional feature/function walkthrough.
• Delivered comprehensive bid proposals (RFP / RFI /RFx's) and gained client approval.
• Worked closely with different stakeholders, including top management, to strategically affect direction of products (GTM).
  Proactively tracks and funnels important customer requirements (technical direction, roadmap, portfolio capabilities, competence etc.) to key stakeholders within the organization including Engineering and Product development.
• Reviewed internal systems and organized training plans to address areas in need of improvement.
• Deployed well-coordinated campaigns, events and public relations strategies to generate sales pipeline.
• Handled products mainly, Such as:
  Telecom Network Capacity Management, ROI driven network investment planning
  Customer Experience Analytics, CX and churn management of telecom operators
  IoT & Smart Cities, M2M device connectivity solution, Smart Homes, and digital trust
  Digital Identity, creating digital identity of subscribers (like Aadhar in India) based on telco heuristics.
  Network Asset Management, an asset lifecycle management solution
  Contract Lifecycle Management, Digitizing Contracts using AI/ML techniques and their lifecycle management

• Managed product development cycle for a completely new line business for Subex, including market research, prototyping designs and market validation.
• Monitored market trends and competitor performance and analyzed gaps to create unique proposition.
• Liaised with clients to develop deep understanding of business needs and current market landscape.
• Worked with marketing teams to create, deploy and optimize effective campaigns for clients.
• Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
• Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.
• Prioritized roadmap to achieve product goals and metrics.
  Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
• Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
• Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
• Collaborated with sales, marketing, and support teams to launch products on time and within budget.
• Coordinated innovative strategies to accomplish objectives and boost long-term profitability.

• Maintained highest level of Network Quality for the Airtel's PAN India 2G,3G,4G Network.
• Supported LTE and VOLTE rollouts
• Increased customer satisfaction by improving network quality.
• Proactive maintenance (trend analysis) and recommended actions for radio network expansion and provided corrective measure.
• Identified worst offenders based on 3GPP Cause Codes.
• Verified and keep a check on RCA's provided by vendors i.e., Nokia, Ericsson, Huawei etc.
• Drive marketing activities i.e., running targeted campaign, identifying customer behaviour and usage patterns, cross-selling, and up-selling.
• Monitored social media and online sources for industry trends.
• Hands-on experience on tools i.e., NOKIA CEM, Ericsson Experts Analytic, Viavi Geo, SON etc.

• Worked as Consultant at Alcatel Lucent University (ALU)
  Underwent expert level trainings, both domain and products at ALU, Lannion, France.
• Implement new features (Patch/software release) on the Laboratory equipment’s and observed variations.
• Based on knowledge gathered from R&D documents and hand-on while playing around the new features in lab; Produce technical documents, including but not limited to, Product Guide, Brochure, Flyers, Product Presentations
• Record Web based trainings (WBT’s)
• Deliver physical/virtual trainings to ALU’s trainers i.e., TTT (Train the Trainers)
• Deliver trainings to ALU’s customers across the globe.
  Strict adherence to quality standards i.e., 0,0,6 acceptance for Critical, major, and minor bugs
• Ensure availability of latest content on ALU’s training portal (web portal)
• Indulge into conversations with the most prestigious teams within the organization i.e., R&D and product teams for doubt clearing sessions

Worked on 'Sprint USA' project and was responsible for Ethernet/Broadband circuits provisioning for Enterprise customers

Project- Bharti Airtel (PAN India), NOC

- 2G, 3G, 4G Rollout

- Software Upgrades

- Performance Management

- Site Rehoming

- Configuration changes

- CRF (Change Request Form) execution