Cloud Computing
Saurabh Bishnoi
Director Of Software Development
New Delhi
Summary
Conscientious & versatile technology leader possessing over 19.5 years of industry experience. Strategic and Performance oriented professional with a focus on technical & business excellence for a successful Digital Transformation. Actively involved in driving transformation programs in building and leading diverse technical teams in Global Delivery Model. Developed Objectives & Key Result Areas (OKRs) for the teams with effective collaboration with global leadership and aligned them with the company priorities. Having deep expertise in delivering operational excellence with a focus on elevating the fanatical customer experience.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
Work History
Director of Software Development
Rackspace Technology
Gurugram
01.2020 - Current
- Reporting to the CIO (Chief Information Officer) with SVP (Senior Vice President), Global Services & Solutions, Public Cloud Delivery as the Business Partner leading a team of 216 employees for Integrated Technology Solutions (ITS)
- India Cloud Innovation Center Site Leader for ITS spearheading high-quality deliverables, with constant mentoring, direction, technical & business leadership to 11 managers handling more than 35 teams across Go to Market, Finance, Data Analytics, Infra, Product Management, PMO & Automation CIO functions
- Responsible for global delivery of Public Cloud product offerings from ITS by understanding the business domain and partnering with business leaders to strategize, plan & prioritize projects to achieve business objectives and deliver innovative and differentiated technology enabled solutions to the marketplace
- Driving the business architecture documenting key business processes & key value streams that deliver value to business partners understanding how the application portfolio enables these value streams
- Hired top talent moving fast & maintaining the quality of hires building the ITS org from ground up adding more than 200 best shore headcounts in last 2 years via best shoring transformation program partnering closely with global leadership to build & grow India based Delivery Teams
- Initiated and driven high-performance teams executing application management in multi-cloud environment, application modernization, business process automation and digital transformation projects for customers
- Strong focus on employee engagement & recognitions, promotion of company culture, effective training/certifications, coaching and growing team members to elevate talent and thought leadership to make Best Place to Work (Employee Engagement Survey Scores 2022 – 96, 2021 – 90, 2020 – 92)
- Achieved high employee retention keeping low attrition rates (2022 – 15%, 2021 – 18%)
- Conceptualized Traineeship Program to attract & train young graduates with ROI of more than 500%, increase the efficiency of teams, enhance the processes and continue implementing the automation solutions enabling superior financial performance
- Worked with global functional leadership in developing and assigning strategic goals to teams aligning with company priorities through Balanced Scorecards, and ensure teams met performance and development goals each year.
Senior Manager Software Development
Landis+Gyr Limited
Noida
08.2013 - 01.2020
- Managed software deliveries for Command Center (Advanced Metering Infrastructure software) across global markets using Agile delivery model
- Managed 30 member delivery team along with people management role
- Implement initiatives for continuous process improvements in quality
- Collaborate with peer groups: development, product management, firmware and infrastructure to align releases
Senior Advisory Quality Assurance Software Engineer
Pitney Bowes Inc
Noida
09.2007 - 08.2013
Executive Software Development
Nokia Siemens Networks
Bangalore
04.2006 - 09.2007
System Test Lead
International Business Machines (IBM)
Bangalore
11.2003 - 04.2006
Education
Executive General Management Programme - Information Technology
Indian Institute of Management
Calcutta 01.2008 - 12.2008
B.Tech. - Information Technology
Bharati Vidyapeeth's College of Engineering
New Delhi 11.1999 - 07.2003
Skills
Strategic Planning
Leadership Development
People Management
Employee Engagement
Digital Transformation
Software Design and Development
Solution Ownership
Agile Project Management
Delivery Management
Risk Management
Lifelong Learner
Continuous Improvement
Thought Leadership
Certification
Certified SAFe Agilist (Certificant ID: 71651521-9614)
Software
Energy
ETL & Business Intelligence
Location Intelligence
Telecommunications
Accomplishments
- Key member of India Senior Leadership team at Rackspace awarded with Long Term Incentive
- Global Company wide Winner of RACE Award (Random Act of Customer Engagement) & 4 Hackathon events at Pitney Bowes
- Nokia Siemens Appreciation Award for outstanding Project Delivery & being rated amongst the top Nokia Siemens Achievers
- IGSI AT&T India Special Award for outstanding Project Performance
- IGSI AT&T Account Performance Award for significant contribution to AT&T's Account growth
- IGSI AT&T Tower C Individual Award for excellent organizational skills & outstanding performance
Additional Information
USA B1 Visa valid till 2024
Timeline
Certified Scrum Master (Certificant ID: 000231841)
12-2024
Certified SAFe Agilist (Certificant ID: 71651521-9614)
02-2024
Director of Software Development
Rackspace Technology
01.2020 - Current
Senior Manager Software Development
Landis+Gyr Limited
08.2013 - 01.2020
Executive General Management Programme - Information Technology
Indian Institute of Management
01.2008 - 12.2008
Senior Advisory Quality Assurance Software Engineer
Pitney Bowes Inc
09.2007 - 08.2013
Executive Software Development
Nokia Siemens Networks
04.2006 - 09.2007
System Test Lead
International Business Machines (IBM)
11.2003 - 04.2006
B.Tech. - Information Technology
Bharati Vidyapeeth's College of Engineering
11.1999 - 07.2003