Summary
Overview
Work History
Education
Skills
Certification
Software
Accomplishments
Additional Information
Timeline
Generic
Saurabh Bishnoi

Saurabh Bishnoi

Director Of Software Development
New Delhi

Summary

Conscientious & versatile technology leader possessing over 19.5 years of industry experience. Strategic and Performance oriented professional with a focus on technical & business excellence for a successful Digital Transformation. Actively involved in driving transformation programs in building and leading diverse technical teams in Global Delivery Model. Developed Objectives & Key Result Areas (OKRs) for the teams with effective collaboration with global leadership and aligned them with the company priorities. Having deep expertise in delivering operational excellence with a focus on elevating the fanatical customer experience.

Overview

20
20
years of professional experience
5
5
years of post-secondary education
2
2
Certificates

Work History

Director of Software Development

Rackspace Technology
Gurugram
01.2020 - Current
  • Reporting to the CIO (Chief Information Officer) with SVP (Senior Vice President), Global Services & Solutions, Public Cloud Delivery as the Business Partner leading a team of 216 employees for Integrated Technology Solutions (ITS)
  • India Cloud Innovation Center Site Leader for ITS spearheading high-quality deliverables, with constant mentoring, direction, technical & business leadership to 11 managers handling more than 35 teams across Go to Market, Finance, Data Analytics, Infra, Product Management, PMO & Automation CIO functions
  • Responsible for global delivery of Public Cloud product offerings from ITS by understanding the business domain and partnering with business leaders to strategize, plan & prioritize projects to achieve business objectives and deliver innovative and differentiated technology enabled solutions to the marketplace
  • Driving the business architecture documenting key business processes & key value streams that deliver value to business partners understanding how the application portfolio enables these value streams
  • Hired top talent moving fast & maintaining the quality of hires building the ITS org from ground up adding more than 200 best shore headcounts in last 2 years via best shoring transformation program partnering closely with global leadership to build & grow India based Delivery Teams
  • Initiated and driven high-performance teams executing application management in multi-cloud environment, application modernization, business process automation and digital transformation projects for customers
  • Strong focus on employee engagement & recognitions, promotion of company culture, effective training/certifications, coaching and growing team members to elevate talent and thought leadership to make Best Place to Work (Employee Engagement Survey Scores 2022 – 96, 2021 – 90, 2020 – 92)
  • Achieved high employee retention keeping low attrition rates (2022 – 15%, 2021 – 18%)
  • Conceptualized Traineeship Program to attract & train young graduates with ROI of more than 500%, increase the efficiency of teams, enhance the processes and continue implementing the automation solutions enabling superior financial performance
  • Worked with global functional leadership in developing and assigning strategic goals to teams aligning with company priorities through Balanced Scorecards, and ensure teams met performance and development goals each year.

Senior Manager Software Development

Landis+Gyr Limited
Noida
08.2013 - 01.2020
  • Managed software deliveries for Command Center (Advanced Metering Infrastructure software) across global markets using Agile delivery model
  • Managed 30 member delivery team along with people management role
  • Implement initiatives for continuous process improvements in quality
  • Collaborate with peer groups: development, product management, firmware and infrastructure to align releases

Senior Advisory Quality Assurance Software Engineer

Pitney Bowes Inc
Noida
09.2007 - 08.2013

Executive Software Development

Nokia Siemens Networks
Bangalore
04.2006 - 09.2007

System Test Lead

International Business Machines (IBM)
Bangalore
11.2003 - 04.2006

Education

Executive General Management Programme - Information Technology

Indian Institute of Management
Calcutta
01.2008 - 12.2008

B.Tech. - Information Technology

Bharati Vidyapeeth's College of Engineering
New Delhi
11.1999 - 07.2003

Skills

Strategic Planning

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Certification

Certified SAFe Agilist (Certificant ID: 71651521-9614)

Software

Cloud Computing

Energy

ETL & Business Intelligence

Location Intelligence

Telecommunications

Accomplishments

  • Key member of India Senior Leadership team at Rackspace awarded with Long Term Incentive
  • Global Company wide Winner of RACE Award (Random Act of Customer Engagement) & 4 Hackathon events at Pitney Bowes
  • Nokia Siemens Appreciation Award for outstanding Project Delivery & being rated amongst the top Nokia Siemens Achievers
  • IGSI AT&T India Special Award for outstanding Project Performance
  • IGSI AT&T Account Performance Award for significant contribution to AT&T's Account growth
  • IGSI AT&T Tower C Individual Award for excellent organizational skills & outstanding performance

Additional Information

USA B1 Visa valid till 2024

Timeline

Certified Scrum Master (Certificant ID: 000231841)

12-2024

Certified SAFe Agilist (Certificant ID: 71651521-9614)

02-2024

Director of Software Development

Rackspace Technology
01.2020 - Current

Senior Manager Software Development

Landis+Gyr Limited
08.2013 - 01.2020

Executive General Management Programme - Information Technology

Indian Institute of Management
01.2008 - 12.2008

Senior Advisory Quality Assurance Software Engineer

Pitney Bowes Inc
09.2007 - 08.2013

Executive Software Development

Nokia Siemens Networks
04.2006 - 09.2007

System Test Lead

International Business Machines (IBM)
11.2003 - 04.2006

B.Tech. - Information Technology

Bharati Vidyapeeth's College of Engineering
11.1999 - 07.2003

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Saurabh BishnoiDirector Of Software Development