Adobe Commerce Cloud
Saurabh Chandela
Sr. Project Manager & Operation
NEW DELHI,DL
Work Preference
Summary
Dynamic Sr Project Manager at Netsmartz with a proven track record in client relationship management and project planning. Spearheaded digital transformation initiatives, enhancing e-commerce platforms and integrating AI tools, resulting in significant revenue growth. Adept at mentoring teams and optimizing resources to drive project success and improve performance.
Overview
16
16
years of professional experience
2
2
Languages
1
1
Certificate
Work History
Sr Project Manager
Netsmartz
03.2020 - Current
- Business Expansion: Increased revenue through strategic upselling within existing accounts.
- Contract Management: Managed renewals and compliance to ensure continuity and prevent revenue loss.
- Client Retention: Built strong stakeholder relationships across US/EU, driving retention and service growth.
- Resource Optimization: Improved hiring and allocation to reduce bench time and align skills to projects.
- Process Improvement: Implemented Agile (Scrum/Kanban) for faster sprints and predictable delivery.
- Digital Transformation: Led e-commerce platform upgrades (Adobe, Shopify, Salesforce) for scalability and CX.
- AI Integration: Integrated AI tools (Copilot, Gemini, ChatGPT) to boost productivity and code quality.
- Talent Acquisition: Managed technical recruitment to onboard top talent for evolving needs.
Project Manager
Axovel Software Pvt Ltd
07.2015 - 02.2020
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Associate Manager IT
Daffodil Software
01.2012 - 06.2015
- Project Delivery: Oversee end-to-end project execution within scope, timeline, and budget.
- Task Allocation: Assign tasks based on skills and project priorities.
- Team Mentorship: Guide, motivate, and support team members for performance improvement.
- Client Interaction: Act as primary contact for requirements, updates, and issue resolution.
- Process Management: Implement Agile/Scrum practices for efficient workflows.
- Technical Oversight: Provide guidance on architecture, coding standards, and review deliverables.
- Performance Monitoring: Track KPIs, timelines, and conduct feedback sessions.
Software Engineer
Treewalker Technologies Pvt Ltd
04.2010 - 12.2012
- Application Development: Design, develop, and maintain software applications based on business requirements.
- Coding & Implementation: Write clean, efficient, and scalable code following best practices.
- Requirement Analysis: Collaborate with stakeholders to gather and analyze technical requirements.
- Testing & Debugging: Perform unit testing, troubleshoot issues, and ensure bug-free releases.
- Version Control: Use tools like Git for code management and collaboration.
- Documentation: Prepare technical documentation for code, APIs, and processes.
- Integration: Implement APIs and third-party services for seamless system integration.
- Collaboration: Work closely with designers, QA, and project managers in Agile/Scrum environments.
Education
Masters Of Computer Application - Computer Science
Uttrakhand Technical University
Dehradun, India 04.2001 -
BCA - Computer Science
HNB Garhwal University
Dehradun, India 04.2001 -
Skills
Project planning
Accomplishments
Successfully delivered more than 30 large-scale ecommerce technology projects on time and within budget.
•
Reduced project delivery time by 25% through Agile implementation and process optimisation.
•
Led transformation initiatives for clients in the US and Europe, improving business efficiency and digital ROI.
•
Developed and implemented best practices for project estimation, reducing cost overruns and improving client satisfaction.
•
Recognised for excellence in team handling and cross-cultural communication.
Certification
Salesforce Certified AI Associate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Software
Salesforce
PHP
MYSQL
Open Source CMS (Wordpress, Drupal, VtigerCRM) etc
GITHUB, BitBucket
Shopify
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Salesforce Certified AI Associate
02-2025
Sr Project Manager
Netsmartz
03.2020 - Current
Project Manager
Axovel Software Pvt Ltd
07.2015 - 02.2020
Associate Manager IT
Daffodil Software
01.2012 - 06.2015
Software Engineer
Treewalker Technologies Pvt Ltd
04.2010 - 12.2012
Masters Of Computer Application - Computer Science
Uttrakhand Technical University
04.2001 -
BCA - Computer Science
HNB Garhwal University
04.2001 -