Saurabh Chauhan
Noida
Summary
As a dedicated Assistant Manager for the past 2 years and 3 months, with 8 years of experience in the field of medical billing, I bring a wealth of expertise to the table. I am passionate about driving results, optimizing processes, and ensuring seamless revenue cycles. My commitment to excellence extends to both team performance and organizational success.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Pacific Global
Noida
06.2023 - Current
- Assisted team in daily operations and workflow management.
- Supported inventory management and product organization processes.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Worked with cross-functional teams to achieve goals.
Team Leader
Pacific Global
Noida
02.2022 - 06.2023
- Designing and fine-tuning effective billing and intake procedures. Identifying opportunities for process optimization.
- Managing factors that affect workforce availability, such as breaks, absenteeism, and attrition.
- Allocating work, training new team members, and evaluating performance. Motivating personnel to achieve peak productivity.
- Tracking and managing team members' attendance, including leaves, shifts, and adherence to schedules.
- Resolved conflicts within the team to promote collaboration and morale.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Senior Associate
Pacific Global
Noida
10.2020 - 02.2022
- Responsible for handling complex denials and appeals for medical billing and coding.
- Conducted root cause analysis and provided feedback to improve the quality and accuracy of claims submission.
- Trained new joiners in the process, and mentored them to achieve their targets and goals.
- Resolves the escalated claims.
- Find out the trends and provide the resolutions. Work on projects assigned by clients.
Senior Associate
Advantum Health
Noida
09.2019 - 10.2020
- Responsible for handling out-of-network provider denials.
- Sending a bulk appeal for a specific denial assigned.
- Managed Client 404 Project.
Associate
Pacific Global
11.2017 - 09.2019
- Followed up with the medical insurances to get reimbursement on the denied claims.
- Provide the software and process training to new employees.
- Resolves the escalated claims.
- Collaborated with teams to develop operational strategies and improve workflows.
Education
Bachelor of Science - Bachelor of Computer Applications
Singhania University
Kota Rj06-2019
High School Diploma -
Gurukul Shiksha Mandal
Rampur Uttar PradeshSkills
- Inventory management
- Conflict resolution
- Process optimization
- Performance evaluation
- Team leadership
- Workflow management
- Staff training
- Strategic planning
- Effective communication
- Employee motivation
- Problem-solving
- Business development
- Business development understanding
- Decision-making
Accomplishments
- Onshore client extolling for completing the client special project before time
- Maintained 100% team quality for the last 13 months at Pacific
- Awarded 4 times as Employee of the month at Pacific.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Affiliations
- Meditation, going to the gym
- Travelling
- Listening Music
References
References available upon request.
Timeline
Assistant Manager
Pacific Global
06.2023 - Current
Team Leader
Pacific Global
02.2022 - 06.2023
Senior Associate
Pacific Global
10.2020 - 02.2022
Senior Associate
Advantum Health
09.2019 - 10.2020
Associate
Pacific Global
11.2017 - 09.2019
Bachelor of Science - Bachelor of Computer Applications
Singhania University
High School Diploma -
Gurukul Shiksha Mandal