Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
References
Timeline
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Saurabh Chauhan

Saurabh Chauhan

Noida

Summary

As a dedicated Assistant Manager for the past 2 years and 3 months, with 8 years of experience in the field of medical billing, I bring a wealth of expertise to the table. I am passionate about driving results, optimizing processes, and ensuring seamless revenue cycles. My commitment to excellence extends to both team performance and organizational success.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Pacific Global
Noida
06.2023 - Current
  • Assisted team in daily operations and workflow management.
  • Supported inventory management and product organization processes.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Worked with cross-functional teams to achieve goals.

Team Leader

Pacific Global
Noida
02.2022 - 06.2023
  • Designing and fine-tuning effective billing and intake procedures. Identifying opportunities for process optimization.
  • Managing factors that affect workforce availability, such as breaks, absenteeism, and attrition.
  • Allocating work, training new team members, and evaluating performance. Motivating personnel to achieve peak productivity.
  • Tracking and managing team members' attendance, including leaves, shifts, and adherence to schedules.
  • Resolved conflicts within the team to promote collaboration and morale.
  • Participated in regular meetings with senior leadership to provide updates on team progress.

Senior Associate

Pacific Global
Noida
10.2020 - 02.2022
  • Responsible for handling complex denials and appeals for medical billing and coding.
  • Conducted root cause analysis and provided feedback to improve the quality and accuracy of claims submission.
  • Trained new joiners in the process, and mentored them to achieve their targets and goals.
  • Resolves the escalated claims.
  • Find out the trends and provide the resolutions. Work on projects assigned by clients.

Senior Associate

Advantum Health
Noida
09.2019 - 10.2020
  • Responsible for handling out-of-network provider denials.
  • Sending a bulk appeal for a specific denial assigned.
  • Managed Client 404 Project.

Associate

Pacific Global
11.2017 - 09.2019
  • Followed up with the medical insurances to get reimbursement on the denied claims.
  • Provide the software and process training to new employees.
  • Resolves the escalated claims.
  • Collaborated with teams to develop operational strategies and improve workflows.

Education

Bachelor of Science - Bachelor of Computer Applications

Singhania University
Kota Rj
06-2019

High School Diploma -

Gurukul Shiksha Mandal
Rampur Uttar Pradesh

Skills

  • Inventory management
  • Conflict resolution
  • Process optimization
  • Performance evaluation
  • Team leadership
  • Workflow management
  • Staff training
  • Strategic planning
  • Effective communication
  • Employee motivation
  • Problem-solving
  • Business development
  • Business development understanding
  • Decision-making

Accomplishments

  • Onshore client extolling for completing the client special project before time
  • Maintained 100% team quality for the last 13 months at Pacific
  • Awarded 4 times as Employee of the month at Pacific.

Languages

Hindi
First Language
English
Advanced (C1)
C1

Affiliations

  • Meditation, going to the gym
  • Travelling
  • Listening Music

References

References available upon request.

Timeline

Assistant Manager

Pacific Global
06.2023 - Current

Team Leader

Pacific Global
02.2022 - 06.2023

Senior Associate

Pacific Global
10.2020 - 02.2022

Senior Associate

Advantum Health
09.2019 - 10.2020

Associate

Pacific Global
11.2017 - 09.2019

Bachelor of Science - Bachelor of Computer Applications

Singhania University

High School Diploma -

Gurukul Shiksha Mandal

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Saurabh Chauhan