Hi, I’m
SAURABH EDKE
Assistant Engineer
Pune
Summary
Hardworking, Passionate and Experienced as a Technical Support with over 1.5 years of Experience in Different organization Excellent reputation for resolving problems and improving user satisfaction. Ready to help team achieve company goals & objectives.
Overview
2
years of professional experience
4
years of post-secondary education
Work History
ACG PAM PHARMA Technologies LtdPUNE
Assistant Engineer
02.2023 - Current
Job overview
- Adhered to timelines to meet quality assurance targets.
- Provided technical assistance to staff when needed.
- Assisted with coordination of new equipment installation and implementation.
- Monitoring Day-to-Day system's issues & given solution.
- given a perfect solution to the user on his issues.
- Familiar with a new software as following: Solid Edge, Teamcenter, Autocad, Sophos.
Spark Minda corporation ltdPUNE
Desktop Support Engineer
07.2021 - 01.2023
Job overview
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Monitored systems in operation and quickly troubleshot errors.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Maintained support policies and methods of support delivery to provide technically accurate solutions to users.
- Identified scope of problem and provided operational and technical assistance to remedy.
- Maintained inventory of all IT's components as well as user's system info to keep records accurate and updated.
- Troubleshooting, assembling and dissembling of hardware devices.
- Performs System activities, which includes coordinating and managing the purchasing, installation and configuration desktop/Laptop. Software and related application, Software upgrades.
- Windows Server 2019 Configuration & Administration.
- L3 Switches, Configurations.
- Managed active Directory & company network.
- Installation & configure MS products & cloud platforms(O365), Monitoring systems performance and troubleshooting issues.
- Participated in team-building activities to enhance working relationship.
- Lead and manage a team in the delivery of high quality services that meet and exceed our contracted commitments
- LAN/WAN connectivity and internet troubleshooting.
- Supporting the following technologies: - Microsoft Office products- Outlook, word, excel, power point, Internet Explorer, MS-Edge, Tight VNC, Sequrite, Retrospect, Adobe reader, Win audit, panther nail, etc.
Education
Pratibha Collage of Commerce & Computer StudiesPune
Bachelor of Business Administration in Computer Ap from Computer Engineering
06.2020 - Current
University Overview
- I have 2 Years of education gap in graduation during this time I was completed my MCC from Jetking.
Jetking Technical InstitutePune
MCC ( Master In Cloud Computing) from Computer Engineering Technology
06.2022 - 01.2023
Skills
Finding issue & provide to the user satisfied solution
Travelling
Traveling is an amazing experience that can change how you see the world and help you understand different cultures. It lets you visit beautiful places, learn about unique customs, and meet people from all walks of life. Whether it's trying new foods or seeing stunning sights, travel is full of excitement and can help you grow as a person.
Timeline
Assistant Engineer
ACG PAM PHARMA Technologies Ltd
02.2023 - Current
Jetking Technical Institute
MCC ( Master In Cloud Computing) from Computer Engineering Technology
06.2022 - 01.2023
Desktop Support Engineer
Spark Minda corporation ltd
07.2021 - 01.2023
Pratibha Collage of Commerce & Computer Studies
Bachelor of Business Administration in Computer Ap from Computer Engineering
06.2020 - Current
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