SAURABH GAJANE
BADLAPUR
Summary
Dynamic IT Hardware Technician with proven expertise in resolving complex network issues and enhancing system performance. Skilled in hardware installation and user training, I excel in delivering exceptional technical support while implementing robust data security measures. Committed to optimizing processes and ensuring customer satisfaction through effective problem-solving.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Hardware Technician
PRESIDENCY SHCOOL
Bhiwandi ,Thane
05.2022 - Current
- Resolved network connectivity issues by troubleshooting cables, routers, switches and other networking devices.
- Coordinated with vendors to order additional supplies or replacement parts when needed.
- Performed system upgrades by installing new components and replacing outdated ones.
- Provided guidance on basic IT setup and configuration to users who are unfamiliar with technology.
- Implemented security measures for safeguarding sensitive data from external threats.
- Replaced defective parts with working alternatives or ordered replacements when necessary.
- Developed strategies for streamlining processes within the department.
- Assisted customers in resolving technical issues related to their hardware systems.
- Updated knowledge base articles with new information regarding latest technologies used in the organization.
- Trained colleagues on proper use of hardware components and associated software applications.
- Troubleshot hardware problems by running diagnostic tests to identify the source of the issue.
- Maintained an inventory of spare parts for quick repairs and replacements.
- Configured user accounts according to company policies and procedures.
- Installed, configured and maintained computer hardware components such as processors, motherboards, RAM, hard drives and other peripherals.
- Documented all repairs in a maintenance logbook for future reference.
SAP Basis Consultant
RCS PVT.LTD.
THANEQ
04.2018 - 11.2021
IT Hardware Technician
E-GLOBAL PVT.LTD.
KALYAN
01.2016 - 01.2018
Education
Information Technology -
S.S. Jondhale Polytechnic
Ambernath03-2022
SSC -
CRSM School
Badlapur03-2008
Skills
- Network troubleshooting
- Hardware installation
- System upgrades
- Diagnostic testing
- Inventory management
- User training
- Technical support
- Data security
- Parts ordering
- Customer service
- Vendor coordination
- Problem solving
- Documentation management
- Storage management
- Hardware upgrades
- Wireless networking
- Hardware repair
- Device management
- Software installation
- Mobile device support
Languages
Marathi
First Language
English
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2
Certification
- MCITP AND CCNA CERTIFICATION FROM GRAND COMPUTERS TECHNOLOGY INSTITUDE
Affiliations
- CRICKET
- VOLLEY BALL
- ONLINE GAMES
- TREKKING
Timeline
IT Hardware Technician
PRESIDENCY SHCOOL
05.2022 - Current
SAP Basis Consultant
RCS PVT.LTD.
04.2018 - 11.2021
IT Hardware Technician
E-GLOBAL PVT.LTD.
01.2016 - 01.2018
Information Technology -
S.S. Jondhale Polytechnic
SSC -
CRSM School
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