Hi, I’m
Saurabh Jangid
Team Leader
Gurgaon,haryana
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
years of professional experience
6
years of post-secondary education
1
Certification
2
Languages
Work History
Spinny CarsGurgaon
Team Leader
03.2022 - Current
Job overview
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Maintained database systems to track and analyze operational data.
- Conducted regular reviews of operations and identified areas for improvement.
- Managed team of more than 20 personal in Team
- Increased result by 23% in my tenure as Team Lead
PolicybazaarGurgaon
Subject Matter Expert
09.2016 - 02.2022
Job overview
- Improved user productivity and efficiency through system training and support.
- Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
- Collaborated with management to identify and prioritize new development concepts.
- Worked with multidisciplinary teams in new product rollout, effectively addressing inquiries and troubleshooting issues.
- Monitored and tracked user progress to identify improvement opportunities.
- Managed over 25 personal in my tenure as SME in Policybazaar
Education
BL Maheshwari Jhunjhunu
High School Diploma
04.2006 - 03.2007
Rajasthan University Jaipur
Bachelor of Commerce from Finance
03.2009 - 04.2012
Poornima UniversityJaipur
MBA from Marketing ,Finance
04.2012 - 06.2014
Skills
Complaint resolution
Performance improvement
Client Service
Key performance indicators
Employee Evaluation
Sales expertise
Planning and Coordination
Teambuilding
Decision-Making
Daily workflow improvement
MS Office
Certification
Infoedge Software Basics from NIIT
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Team Leader
Spinny Cars
03.2022 - Current
Subject Matter Expert
Policybazaar
09.2016 - 02.2022
Poornima University
MBA from Marketing ,Finance
04.2012 - 06.2014
Rajasthan University
Bachelor of Commerce from Finance
03.2009 - 04.2012
Infoedge Software Basics from NIIT
03-2009
BL Maheshwari
High School Diploma
04.2006 - 03.2007